Alexander Thomas
Summary
Technology leader with 17+ years of experience. Self-motivated problem solver. IT Manager and Certified Scrum Master. Holds a BA in Computer Science and a Masters in Learning Design and Technology. Grows teams and develops team members. Expert in SDLC. Delivers complex technical projects on time and within budget. Proven track record in overseeing enterprise-wide software development, data governance, and process improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
Honest Franchises
10.2022 - Current
- Provide excellent customer service to clients
- Interview clients to learn their interests and needs
- Research brands to find the best fit for client
- Keep all client information up to date and confidential in the CRM system
- Network to gain new clients
- Attend live and online events to deepen knowledge of leading franchises and brokering practices
- Manage CRM, Telephony, and website content
- Responsible for all other aspects of business
Web Applications Manager
University Bank
6 2021 - 6 2022
- Insured all IT practices complied with federal regulations
- Implemented and administered developer tools such as GitHub Enterprise and JIRA
- Migrated Git repos off non-compliant machine saving $100K in fines
- Evaluated, created, and improved processes and policies
- Phased in AGILE practices through coaching
- Regularly communicated status with tech and non-tech stakeholders
- Contributed to budget planning
- Planned and executed multiple website migrations
Data Analyst
Centers For Disease Control And Prevention, CDC
01.2021 - 06.2021
- Collaborated with a multidisciplinary team to ensure data integrity in the COVID-19 collection pipeline
- Researched and reported on data irregularities
- Created reports using Python and PySpark
- Followed full-day pipeline run procedure, reporting progress to stakeholders at key points
Project Manager
Thomas Travel Now
08.2018 - 12.2020
- Provided excellent customer service to clients
- Interviewed clients to learn what they were looking for in a vacation
- Researched vendors and packages to find the best fit for the client
- Kept all client information up to date and confidential in the CRM system
- Networked to gain new clients
- Managed CRM, Telephony and website content
- In top 5 top sales for the region for new owners
- Responsible for all other aspects of business
- Managed day-to-day business operations
Manager of Software Engineering / Scrum Master
Emory University
10 2014 - 4 2017
- Managed and mentored a team of AGILE software developers as direct reports
- Evaluated, created, and improved policies and procedures
- Conducted performance reviews, approved PTO, and scheduled work and Tasks
- Grew team by hiring top talent
- Advised a group of 20+ product owners on AGILE technical matters as well as requirements gathering
- Managed a large portfolio of projects through the SDLC
- Served as division rep for Software Engerning Governance Group
- Elected rep for Library Employee Advocacy Forum
Senior Software Engineer
Emory University
11 2008 - 10 2014
- Oversaw translation of business needs into logical software solutions using Python/Django CSS and Javascript
- Collaborated with stakeholders and management
- Worked with AGILE framework
- Responsible for mentoring and overseeing temporary and student developers
- Contributed code to open-source tools
- Participated in code reviews
- Used problem-solving skills to streamline and simplify system integration
- Dealt with many media formats and types of metadata and resolved into a unified presentation method resulting in an enhanced user experience
- Key tech contributor for nationally recognized project slavevoyages.org
Senior Programmer Analyst
Ricoh Corporation
8 2000 - 11 2008
- Led team of developers to manage and deploy business processes with code and vendor patches
- Implemented system solutions in Java
- Selected to be Technical lead for group
- Participated in code reviews
- Escalation point for all issues
- Developed coding pattern to increase accuracy and reduce time of future development
Education
Master of Arts - Learning Design And Technology
University of Georgia
Athens, GA2016
Bachelor of Arts - Computer Science
Emory University
Atlanta, GA1999
Skills
- Team Leadership
- Team Recruitment
- Certified Scrum Master
- Project Management
- Software Architecture
- SDLC
- SQL
- Python
- Django
- XML
- HTML
- JavaScript
- CSS
- Git/GitHub
- MS Office Suite
- G Suite
- Linux shell scripting
- REST
- JIRA
- SDLC
- Agile Methodologies
- SCRUM
- APIs
- Business Analysis
- Troubleshooting
- Customer Service
Certification
- Certified Scrum Master, Scrum Alliance 2013
Timeline
Project Manager
Honest Franchises
10.2022 - Current
Data Analyst
Centers For Disease Control And Prevention, CDC
01.2021 - 06.2021
Project Manager
Thomas Travel Now
08.2018 - 12.2020
Web Applications Manager
University Bank
6 2021 - 6 2022
Manager of Software Engineering / Scrum Master
Emory University
10 2014 - 4 2017
Senior Software Engineer
Emory University
11 2008 - 10 2014
Senior Programmer Analyst
Ricoh Corporation
8 2000 - 11 2008
Master of Arts - Learning Design And Technology
University of Georgia
Bachelor of Arts - Computer Science
Emory University
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