Alexander Thompson
Appleton,WI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Services Journeyman
Air Force
Great Falls, MT
04.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Worked with extreme attention to detail with critical thinking to complete the task at hand with full accountability and critical thinking to make task easier and completed on time or before deadline.
Guest Service Representative
Sakakawea Inn
Minot, ND
06.2023 - 11.2023
- Moved to Minot, ND to start my enlistment process into the Unites States Air Force.
- Greeted guests and provided information regarding hotel services, amenities, and local attractions.
- Maintained accurate records of all transactions within the hotel software system.
- Identified issues and established facts to produce practical decisions and solutions for guests.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Sprinkler Pipe Fitter
Johnson Controls
Raleigh, NC
10.2019 - 12.2019
- Assisted in the preparation of drawings and blueprints for new installations.
- Calculated the correct number of sprinklers needed for each area of a building.
- Fabricated pipe hangers and supports according to design specifications.
- Cut, threaded, and bent piping as needed for installation.
- Followed safety procedures when handling hazardous materials such as asbestos insulation.
- Coordinated with other contractors on site during installation process.
- Installed automated controls to regulate pressure and volume in pipe systems.
- Filled piping systems with water and air to test for leaks.
Education
High School Diploma -
North Johnston High School
Kenly, NC05-2019
Some College (No Degree) - Construction
Digital University
OnlineSkills
- Multitasking
- Networking
- Conflict Resolution
- Troubleshooting
- Task Prioritization
- Public Speaking
- First Aid/CPR
- Collaboration
- Team Management
- Maintenance & Repair
- Pipe cutting
- Lockout and tagout procedures
- Heavy Lifting
- Power Tools Operation
- OSHA Standards
- Pressure testing
About Myself
- Dedicated with a hard working mindset.
- Uses critical thinking when working in a group or alone to finish the job in a efficient manner.
- Grows off of constructive criticism to adapt and and grow in a work setting and a out of working setting.
Timeline
Guest Service Representative
Sakakawea Inn
06.2023 - 11.2023
Services Journeyman
Air Force
04.2023 - Current
Sprinkler Pipe Fitter
Johnson Controls
10.2019 - 12.2019
High School Diploma -
North Johnston High School
Some College (No Degree) - Construction
Digital University