ALEXANDER TILLMAN
Davenport,FL
Summary
Resourceful Service Ambassador adept at ensuring high productivity and efficient task completion. Specialize in customer relationship management, conflict resolution, and process improvement to enhance service delivery. Excel in communication, empathy, and adaptability, leveraging these soft skills to exceed customer expectations and foster positive experiences.
Overview
2
2
years of professional experience
Work History
Cabana Service Ambasador
Aquatica Orlando
Orlando, FL
06.2024 - Current
- Greeted and served customers, handled food and drink orders, managed reservations, and maintained overall cleanliness.
- Operated cash registers and ensured customer satisfaction.
- Named September's Employee of the month for excellent customer service.
Outdoor Vendor
Walt Disney World Parks and Resorts
Bay Lake , FL
10.2023 - 05.2024
- Operated a point-of-sale system (POS register), handled cash, fulfilled orders, prepared food, performed general cleaning, stocked items, and kept inventory.
- I also interacted with guests every day by sharing information, answering questions, and providing great guest service.
Package Handler
Fed Ex Ground
Davenport, FL
05.2023 - 12.2023
- Sorted packages and routed them correctly.
- Loaded and unloaded packages into FedEx vehicles which included lifting up to 70lbs.
- Scanned packages for accurate tracking.
Admissions Host
Island H2O Water Park
Kissimmee, FL
03.2023 - 10.2023
- Greeted guests, visitors, and employees in a friendly and courteous manner.
- Operated the Touch Screen Vantage system for entrance and exit. Assisted in group functions.
- Answered guests' questions and provided park information. Provided excellent customer service.
- Kept a clean and orderly work area.
Crew Member
Little Caesars Pizza
Davenport , FL
07.2022 - 04.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Four Corners Charter High School
Davenport, FL05-2023
Associate of Arts - Music Performance
Valencia College
Orlando, FLSkills
- Exceptional communication
- Professional Appearance
- Strong Work Ethic
- Service Recommendations
- Customer Service
- Attention to Detail
Languages
Spanish
Limited
English
Professional
References
References available upon request.
Timeline
Cabana Service Ambasador
Aquatica Orlando
06.2024 - Current
Outdoor Vendor
Walt Disney World Parks and Resorts
10.2023 - 05.2024
Package Handler
Fed Ex Ground
05.2023 - 12.2023
Admissions Host
Island H2O Water Park
03.2023 - 10.2023
Crew Member
Little Caesars Pizza
07.2022 - 04.2023
High School Diploma -
Four Corners Charter High School
Associate of Arts - Music Performance
Valencia College
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