Alexander Trueman
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Kitchen Helper
McKeck's-Tap And Grill
08.2021 - 06.2023
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Retail Clerk
Downtown Convenience
01.2016 - 01.2018
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with prompt and polite support in-person and via telephone.
Production Assistant
"Whats For Sale" (Cottage Life Network)
05.2013 - 10.2015
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Communicated with other crew members via walkie-talkies to coordinate production activities.
Education
College Certificate - Bartending & Mixology Program
Algonquin College
Ottawa, ON06.2012
GED -
Algonquin College
Ottawa, ON06.2011
Grade 9-11
Haliburton Highlands Secondary School
Haliburton, ON06.2008
Skills
- Strong work ethic
- Fast Learner
- Good social and communication skills
- First Aid CPR Class A
- Reliable & Punctual
- Very quick to adapt to new settings
Timeline
Kitchen Helper
McKeck's-Tap And Grill
08.2021 - 06.2023
Retail Clerk
Downtown Convenience
01.2016 - 01.2018
Production Assistant
"Whats For Sale" (Cottage Life Network)
05.2013 - 10.2015
College Certificate - Bartending & Mixology Program
Algonquin College
GED -
Algonquin College
Grade 9-11
Haliburton Highlands Secondary School