Alexander U. Lopez
Los Angeles,USA
Summary
Eager professional with experience in multiple industries. Demonstrated success in adeptly handling customer relations and delivering exceptional service to clients and team leaders. Proficient in leveraging technology to devise innovative strategies aimed at enhancing productivity. Seeking to apply my extensive knowledge and expertise to make a positive contribution in a new and challenging role.
Overview
2025
2025
years of professional experience
Work History
Store Supervisor/Key Holder
Forever 21
06.2021 - Current
- Specializes in various roles including operations, cashier management, visual floor set, merch flow, loss prevention, BOPIS & click and collect processings, and customer representative/service
- Boosts store productivity by maintaining KPIs, managing email captures, and facilitating credit card openings within every 100 transactions
- Provides customer support via E-commerce, telephone, and in-person transactions conducting needs
- Manages financial transactions, including cash handling, deposits, and safe deposit drops
Freelance MUA
Home Business
- Collaborates with clients to understand preferences, tailoring and delivering professional makeup, and applications for various occasions
- Continuously refining skills through ongoing personal training and updating on the latest trends and techniques in the beauty industry
Nail Technician
Home Business
- Provides personalized nail services in a home-based studio, ensuring high-quality manicures and pedicures
- Manages all aspects of the at-home nail business, from appointments to inventory, fostering strong client relationships and maintaining a clean work environment
Education
Bachelor's Degree - Communications with Public Relations Concentration
California State University of Fullerton
Fullerton, CA05.2026
Skills
- Professional Development
- Independent Work Ethic
- Adaptability
- Customer Needs Assessment
- Computer Proficiency
- Collaboration
- Team Training
- Relationship Building
- Organization
- Patience
References
- Leslie Enriquez, Forever 21 Assistant Store Manager (Operations)/Office Technician, +1 (562) 303-0551, leslie_enriquez@aol.com
- Jennifer Lopez, Forever 21 Store Supervisor (Visuals Specialist), +1 (310) 590-8680, lopezjenniferj@gmail.com
- Isabela Muñoz, Forever 21 Assistant Store Manager (Operations/HR) +1 (323) 425-2469, isabelamunoz96@gmail.com
- Ana Hernandez, Forever 21 Assistant Store Manager (Stock/BOH) +1 (818) 271-0222, anahernandez1279@icloud.com
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Store Supervisor/Key Holder
Forever 21
06.2021 - Current
Freelance MUA
Home Business
Nail Technician
Home Business
Bachelor's Degree - Communications with Public Relations Concentration
California State University of Fullerton