Alexander Upshur
Oakland Park,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Advanced Bureau Of Protection
12.2021 - 12.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
Airport Driver
EDS Service Solutions
07.2021 - 12.2021
- Minimized downtime between rentals through rapid yet thorough completion of all assigned tasks on time.
- Ensured vehicles were consistently ready for customer pickup by adhering to a strict cleaning schedule.
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
Team Member
GameStop
11.2020 - 06.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Grocery Team Member
Whole Foods Market Inc
12.2019 - 03.2020
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
ReStore Ambassador
Habitat For Humanity New Castle County
08.2017 - 12.2019
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Served as organization ambassador at various charity events, promoting mission and values.
Picture this Photography Photographer/Videographer Assistant
01.2015 - 01.2019
Education
Mass Communications
Delaware State University
Dover, DEMass Communications
Delaware Technical Community College
Owen, DEHigh School Diploma -
Centreville Layton School
Wilmington, DE06.2016
Skills
- Proficiency in Microsoft Word, Excel, and
- Good communication skills
- Team Player
- Adaptable and Flexible
- Keen observer
- Data Entry
Activities
Volunteer for Habitat for Humanity and the 1212 Club
Certification
- Class D Security License
Timeline
Unarmed Security Officer
Advanced Bureau Of Protection
12.2021 - 12.2023
Airport Driver
EDS Service Solutions
07.2021 - 12.2021
Team Member
GameStop
11.2020 - 06.2021
Grocery Team Member
Whole Foods Market Inc
12.2019 - 03.2020
ReStore Ambassador
Habitat For Humanity New Castle County
08.2017 - 12.2019
Picture this Photography Photographer/Videographer Assistant
01.2015 - 01.2019
Mass Communications
Delaware State University
Mass Communications
Delaware Technical Community College
High School Diploma -
Centreville Layton School