Alexander Vallejo
Brooklyn,NY
Summary
Diligent professional with 10+ years of experience and proven knowledge of client relations, restaurant management and food distribution. Aiming to leverage my skills to successfully fulfill a position with your team.
Overview
3
3
years of professional experience
Work History
FOH Manager
Gran Morsi
04.2024 - Current
- Collaborated with Executive Chef to develop menu descriptions for staff distribution
- Worked with GM to schedule and administer New Hire Orientation and schedule menu and service training for all new team members
- Oversaw daily staff operations to ensure company standards are met and DOH compliance
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Managed inventory levels to ensure adequate stock availability while minimizing waste and spoilage costs.
Host
Oxalis
04.2023 - 12.2023
- Worked with leadership to maximize cover counts for a restaurant seating 50+
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained and reference menu archives with intention to modify guest menus to provide individualized experiences for all guests
- Employed proficiency in Resy system to maintain Guest profiles with plans to tailor guest experience to each individual
- Partnered with Management to conduct new applicant stages and train new hires while adhering to company service standards
FOH Manager
Creative Culinary Mngmt Co.
07.2022 - 05.2023
- Oversaw operations of 3 different F&B outlets generating $15+ Million in yearly revenue
- Modified staff SOP for all outlets to maximize efficiency in each space
- Managed teams of 25+, ensuring that high service standards were maintained
- Analyzed financial reports regularly to identify trends, monitor expenses, and adjust strategies accordingly for consistent profitability growth.
- Maintained a professional demeanor and acted quickly to resolve all issues as they arose.
- Partnered with HR department to address hiring needs.
- Created weekly team schedules based on business needs.
Education
Valor Christian College
Canal Winchester, OHSkills
- Spanish Proficient
- Team Development
- Restaurant Operations
- Reservation Management
- RESY - Proficient
- OpenTable - Proficient
- POS operations
- Food Handlers Certification
- Guest relations
- Resourcefulness
Timeline
FOH Manager
Gran Morsi
04.2024 - Current
Host
Oxalis
04.2023 - 12.2023
FOH Manager
Creative Culinary Mngmt Co.
07.2022 - 05.2023
Valor Christian College
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