Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Veasy

Jacksonville

Summary

Professional Assistant Store Manager with strong leadership skills and expertise in operational management. Proven track record in enhancing customer communication and service quality. Skilled in ensuring compliance with performance standards and regulations.

Overview

39
39
years of professional experience

Work History

Assistant Store Manager

TJX Companies
Jacksonville
08.2014 - 07.2025
  • Supervised daily store operations and ensured compliance with company standards.
  • Trained and mentored new staff on customer service techniques and store policies.
  • Resolved customer inquiries and complaints efficiently, promoting a positive shopping environment.
  • Monitored employee performance, providing feedback to promote team development and efficiency.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Handled scheduling for store shifts to achieve adequate staffing.

Loss Prevention Supervisor

Naval Exchange
Japan
10.2006 - 11.2013
  • Monitored store activities to prevent theft and ensure safety compliance.
  • Trained staff on loss prevention techniques and safety protocols.
  • Conducted audits to identify vulnerabilities in security procedures.
  • Implemented surveillance measures to enhance store security systems.
  • Conducted investigations and interviewed witnesses to determine the cause of loss incidents.
  • Developed and implemented effective strategies for preventing theft, fraud, and other losses.
  • Maintained security systems, including surveillance cameras, access control systems, and alarm systems.

Military

US Army
08.1986 - 10.2006
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Associate of Arts - Communications

University of Maryland Global Campus
Hyattsville, MD
07-1989

Skills

  • Store operations
  • Inventory management
  • Loss prevention
  • Staff training
  • Customer service
  • Retail analytics

Timeline

Assistant Store Manager

TJX Companies
08.2014 - 07.2025

Loss Prevention Supervisor

Naval Exchange
10.2006 - 11.2013

Military

US Army
08.1986 - 10.2006

Associate of Arts - Communications

University of Maryland Global Campus

Similar Profiles

CREATE PROFILE