Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexander Vitale

Whitehouse station,New Jersey

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at Ancient Crunch Inc, showcasing strong time management and team collaboration skills. Expert in optimizing inventory, reducing transportation costs by negotiating freight rates, and leading a team to package and ship up to 1000 boxes daily. Demonstrates exceptional computer and administrative abilities, ensuring seamless order fulfillment. Experienced with logistics coordination, inventory management, and team leadership. Utilizes strategic planning and problem-solving to optimize fulfillment operations. Knowledge of order processing systems and warehouse management techniques.

Overview

4
4
years of professional experience

Work History

Assistant to Head of Fufillment

Ancient Crunch Inc
05.2023 - Current
  • Optimized storage space usage by organizing inventory according to product type and frequency of use.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
  • Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Lead team of 6 employees packaging, palletizing and shipping up to 1000 boxes per day.

HVAC Supply House Counter Person

United Refrigeration
01.2023 - 05.2023
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

Delivery Driver

Hunterdon Brewing Company
04.2021 - 01.2023
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.

Education

High School Diploma -

Hunterdon Central Regional Highschool
Flemington, NJ
06.2019

Skills

  • Forklift Certified
  • Time Management
  • Computer Skills
  • Data Entry
  • Workload Management
  • Employee Management

Languages

Spanish
Professional Working

Timeline

Assistant to Head of Fufillment

Ancient Crunch Inc
05.2023 - Current

HVAC Supply House Counter Person

United Refrigeration
01.2023 - 05.2023

Delivery Driver

Hunterdon Brewing Company
04.2021 - 01.2023

High School Diploma -

Hunterdon Central Regional Highschool

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Alexander Vitale