Alexander Vogel
Ewing,NJ
Summary
Motivated Coordinator with 3 years background prioritizing, monitoring and supporting project goals. Adept at complex calendar management and event planning. Well-versed in industry best practices. Willing and eager to learn new abilities.
Overview
10
10
years of professional experience
Work History
Coordinator / Key Carrier
Marshall's
12.2020 - Current
- Tracked project progress, identified and resolved obstacles
- Complied with company safety and risk management policies and procedures
- Maintained well-organized digital and hardcopy filing systems
- Built and maintained Fixtures
- Delegated associates on work to be done
- Scanned and saved PDF and Word documents into electronic files and folders
- Handled and resolving customer issues.
- Run building alone
- Delegate work
- Tasked with Open/Closing building
Senior Technical Support Specialist
Sykes Enterprises
11.2016 - 09.2020
- Handled escalated technical support calls for system configurations, system functionality and bug troubleshooting
- Supported customers using iOS and Android devices on internal network or in field environments
- Carried out tuning on software, networks and databases to improve performance
- Maintained detailed records of daily support activities and resolutions
- Drafted and submitted system performance reports to supervisor
- Helped users via telephone to diagnose and triage problems.
Sales Associate
Bed Bath and Beyond
09.2014 - 10.2016
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Processed payments quickly to keep customer flow moving
- Helped customers navigate store, complete sales and process returns
- Assisted customers with sales and service needs
- Managed multiple tasks simultaneously while meeting deadlines
- Supported team with receiving, pricing and merchandising
- Built attractive displays and merchandised products.
Education
Ewing High School
Ewing Township, NJ06.2015
Skills
- Process improvement
- Regulatory compliance
- Staff training
- Performance improvement
- Word processing
- Leadership
- Attention to detail
- Work planning
- Social perceptiveness
- Materials organization
- Safe driving
- Internet research
Timeline
Coordinator / Key Carrier
Marshall's
12.2020 - Current
Senior Technical Support Specialist
Sykes Enterprises
11.2016 - 09.2020
Sales Associate
Bed Bath and Beyond
09.2014 - 10.2016
Ewing High School