Alexander Walker
Portland,OR
Summary
Innovative and forward-thinking Event Director with experience leading widely diverse, high-impact events. Passionate public relations and marketing expert with ideal analytical and project management skills for vibrant and fiscally successful events. Recruits and hires top talent, delivers timely problem-solving and mobilizes engaged and loyal corporate teams. Dedicated to customer focus, clear communication and unforgettable attendee experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Director
Lolo Overland Outfitting
04.2021 - Current
- Created innovative nationwide and local events/programs that increased company revenue and brand awareness exponentially.
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 20 team members and volunteers.
- Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
- Managed administrative logistics of events planning, event booking and event promotions.
- Oversaw logistics and execution for assigned meetings including, but not limited to food/beverage, audio visual, hotel arrangements, and travel coordination within budget.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Patient Registration Representative
Providence Health & Services
10.2018 - 08.2021
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Identified non-participating and out-of-network insurance plans and worked with patients and providers to address situations.
- Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Coordinated front office duties, including customer service, patient scheduling and billing.
Patient Access
OHSU/Adventist Health Medical Center
2017 - 2018
- Determined and collected cost-shares and partial payments for service to be received
- Interviewed patient to determine payer source, financial, and demographic information and obtain appropriate signatures
- Verified patient eligibility and claims status with insurance agencies
- Ensured all papers are properly filled out and input into system
- Understood and adhered to the rules and regulations of Medicare, Medicaid, Managed Care and Commercial payers
- Received physician orders and, if applicable, perform medical necessity check using automated system
- Used problem-solving skills to verify patient identification through patient name, spouse names, SSN, DOB & address in order to identify & minimize duplicate medical records
- Bed Control and Bed Management
Registration Representative
Kaiser Permanente
2014 - 2017
- Greeted and registered patients for various medical care in a highly active fast paced clinic
- Determined and collected cost-shares and partial payments for service to be received
- Interviewed patient to determine payer source, financial, and demographic information and obtain appropriate signatures.
- Responsible for quality review
- Verified patient eligibility and claims status with insurance agencies
- Safety Committee Representative
- Ambulatory Surgery admitting
- Produced highest collections for past due amounts
Internal Billing Specialist
Standard TV & Appliance
2011 - 2014
- Entered financial data into the company accounting database to be verified and reconciled
- Generated invoices upon receipt of billing information and tracked collection progress
- Streamlined daily reporting information entry for efficient record keeping purposes
- Managed and responded to all correspondence and inquiries from customers and vendors
- Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time
- Communicated audit results to upper management through written reports and oral presentations
Store Manager
CD Game Exchange
2003 - 2010
- Managed 16 Sales Team Members
- Oversaw two store locations
- Interviewed, hired, coached, and terminated employees
- Balanced cash drawers and made bank deposits
- Ordered inventory and ran online inventory and sales
- Instructed staff on appropriately handling difficult and complicated sales
- Hired, trained, and evaluated personnel in sales and marketing
- Planned budgets and authorized payments and merchandise returns
- Scheduled and led weekly store meetings for all employees
- Completed profit and loss performance reports
- Increased profits through effective sales training and troubleshooting profit loss areas
- Initiated rollout of new POS system
Skills
- Marketing Event Development
- Multimedia Presentations
- Event Sales
- Industry Trends
- Service Coordination
- PR Events
- Event Supervision
- Vendor Negotiations
- Budget Development
- Policy/Procedure Development
- Project Management
- Productivity/Process Improvement
- Staff Training/Development
- Regulatory and Legal Compliance
CAREER HIGHLIGHTS
- Created, strategized, and executed multi month nationwide events
- Exponentially increased brand awareness and revenue with unique marketing and innovative events
- Negotiated contracts with celebrity ambassadors and maintained long-term partnerships
- Proven record of strength in strategic planning and creative marketing campaigns
- 14+ years experience in customer service
- 5+ years experience managing multiple employees
Certification
- 2003 Completed radio and broadcasting program/Hosted university radio station, KPSU - Portland State University
- FAA Certified UAS Pilot
Timeline
Event Director
Lolo Overland Outfitting
04.2021 - Current
Patient Registration Representative
Providence Health & Services
10.2018 - 08.2021
Patient Access
OHSU/Adventist Health Medical Center
2017 - 2018
Registration Representative
Kaiser Permanente
2014 - 2017
Internal Billing Specialist
Standard TV & Appliance
2011 - 2014
Store Manager
CD Game Exchange
2003 - 2010