Summary
Overview
Work History
Education
Skills
Reffernces
Timeline
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Alexander Waschezyn

Albuquerque,New Mexico

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Accomplished Owner offering years of progressive business experience. Dedicated with forward-thinking approaches and clear focus on continuous improvement.

Overview

14
14
years of professional experience

Work History

Owner

ABQ Plant Daddy
Albuquerque, New Mexico
03.2021 - Current
  • Use excellent verbal skills to engage customers in conversation, and effectively determine needs and requirements.
  • Develop strategic plans to increase profitability and efficiency.
  • Create marketing campaigns to attract new customers.
  • Form and sustained strategic relationships with clients.
  • Oversee budgeting and financial management.
  • Collaborate with other owners on joint ventures and shared resources.
  • Implement quality assurance processes to ensure product excellence.
  • Maintaine relationships with existing clients by providing superior customer service.
  • Exceed customer satisfaction by finding creative solutions to problems.
  • Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
  • Operate a variety of machinery and tools safely and efficiently.
  • Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.

Barista and Shfit Suporvisor

STARBUCKS COFFEE COMPANY
Albuquerque, NM
08.2011 - 10.2023
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Supported highest standards of conduct and service to support company reputation.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Operated cash registers to process customer payments.
  • Restocked product displays based on demand and projected sales.
  • Ordered and received supplies to restock beverage items.
  • Described menu items to customers and suggested products based on stated preferences.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Checked brewing equipment for proper functionality.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Adhered to health department regulations concerning sanitation standards.
  • Memorized official and off-menu coffee and tea preparations.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Maintained calm demeanor during high-volume periods and special events.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Demonstrated techniques on using multiple beverage machines with new team members.

Server

Monte Vista Fire Station Bar & Restaurant
Albuquerque, New Mexico
09.2015 - 07.2017
  • Prepared drinks according to standard recipes.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Followed health safety guidelines when preparing and serving food products.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Took orders from customers accurately and in a timely manner.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

Exercise Science - Exercise Science

Central New Mexico Community College
Albuquerque, NM

Skills

  • Staff management
  • Food safety compliance
  • Customer service excellence
  • Beverage and food service
  • Efficient drink preparation
  • Equipment troubleshooting skills
  • Cleanliness and sanitation standards

Reffernces

  • Emma Burns - 1-(847)-542-0940
  • Adyn Martinez Navarro 1-(505)-835-4264
  • Sammi Owens -(505)-412-5240

Timeline

Owner

ABQ Plant Daddy
03.2021 - Current

Server

Monte Vista Fire Station Bar & Restaurant
09.2015 - 07.2017

Barista and Shfit Suporvisor

STARBUCKS COFFEE COMPANY
08.2011 - 10.2023

Exercise Science - Exercise Science

Central New Mexico Community College

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