Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Maintenance Worker
Pilot Flying J Travel Center
08.2022 - 10.2023
Followed safety precautions to avoid personal injury and provide safe work environment.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Freight Associate
Walmart Distribution Center
01.2021 - 12.2022
Scanned and documented freights and assigned appropriate marking labels with identifying information
Assisted in training new warehouse employees
Double-checked work orders and customer requests before packing
Entered shipment details into database
Inspected and reported or repaired damaged cargo
Identified discrepancies or irregularities within shipments or recovering systems and reported problems to supervisor
Assisted in loading and unloading merchandise from delivery trucks for quick processing and stocking.
Maintenance Worker
Walmart Inc.
02.2020 - 01.2021
Maintained clear and safe workspace areas to meet OSHA standards
Performed tasks to maintain on-site physical security, safety and efficiency
Followed correct procedures for handling, transporting and disposing of new and recycled materials
Maintained compliance with internal and regulatory safety standards
Notified management about necessary repairs or professional service needs for building operating systems
Replaced wall sockets, ran lines and completed basic carpentry to finish installations
Collaborated with team members to assess equipment performance needs
Identified problems during daily work inspections and addressed concerns.
Bartender
Big Chicks
11.2017 - 01.2020
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
Upsold customers from shelf to premium brands to help boost sales
Recommended food and drinks to patrons based on preference, pairings and special promotions
Implemented special events to boost customer numbers and profits
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests
Talked easily with patrons to build rapport and earn repeat business.
Pharmacy Technician
Caremark LLC
05.2012 - 04.2017
Interpreted and processed medication orders under supervision of pharmacist
Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises
Prepared prescription labels, promoting accuracy in medication administration and dosing
Adhered to regulatory guidelines for workplace safety and customer confidentiality
Established and updated patient profiles, medications and insurance details
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Sales Supervisor
Mindspring / EarthLink Inc
01.2006 - 01.2012
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
Supported team members by assisting in upselling products and services and closing sales with customers
Supported sales team by monitoring daily operations and providing information and procedural guidance to staff
Supported business performance targets to drive improvements in sales and customer satisfaction levels
Demonstrated high level of customer service by engaging clients and offering sales floor assistance
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
Exceeded targeted goals and quotas through upselling and strategic customer cultivation
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel
Completed performance reviews and assisted team with feedback resulting in improved performance
Recognized employee skill lags and closed gaps with enhanced training and personal mentoring
Checked for quality assurance by monitoring teams' calls.
Education
Some College (No Degree) in Clinical Psychology -
Maricopa Community Colleges - Phoenix College
Phoenix, AZ
Some College (No Degree) in American Sign Language (ASL) -
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ
High School Diploma -
Lake Shore High School
Saint Clair Shores, MI
06.1993
Skills
Critical thinking
Relationship management
Performance optimization
Quality assurance controls
Self-motivated
Professional communication
Light Carpentry
Scheduled Maintenance
Time Management
Basic Mathematics
Timeline
Maintenance Worker
Pilot Flying J Travel Center
08.2022 - 10.2023
Freight Associate
Walmart Distribution Center
01.2021 - 12.2022
Maintenance Worker
Walmart Inc.
02.2020 - 01.2021
Bartender
Big Chicks
11.2017 - 01.2020
Pharmacy Technician
Caremark LLC
05.2012 - 04.2017
Sales Supervisor
Mindspring / EarthLink Inc
01.2006 - 01.2012
Some College (No Degree) in Clinical Psychology -
Maricopa Community Colleges - Phoenix College
Some College (No Degree) in American Sign Language (ASL) -
Maricopa Community Colleges - Scottsdale Community College