Alexander Weilandt
Lewiston,MN
Summary
Dedicated veteran seeking to fulfill my passion in continued work with veterans by leveraging 10+ years of experience in business professional community and military service to become an Assistant Veteran Service Officer for Winona County.
Overview
11
11
years of professional experience
Work History
Lewiston Fire Department Secretary/ Fire Fighter
City Of Lewiston
, MN
09.2022 - Current
- Assisted with the organization of banquets and fundraising events while maintaining organization of guest lists and event documents/invitations
- Compiled data by using Excel and ImageTrend in a timely manor for special projects, monthly and yearly reports as requested by the Fire Department Chief and the City of Lewiston.
- Handled confidential information in a professional manner at all times.
- Composed meeting minutes for monthly and yearly meetings for distribution among local town hall members.
- Attended firefighting classes and monthly trainings to learn proper techniques and safety procedures.
- Assisted in extinguishing residential, commercial, and industrial fires using hoses, ladders, pumps, foam systems, and other specialized tools to ensure the safety of team members and residents.
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
IT Voice/Network Data Technician
Merchants Bank
Winona, MN
07.2021 - Current
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.
- Diagnosed and determined system issues to route for repair.
- Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products.
- Performed daily maintenance of computer systems to keep network processes fluid.
- Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
Service Technician
Hiawatha Broadband Communications
Winona, MN
02.2020 - 07.2021
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site, and account issues.
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues as well as using speed and ping related tests.
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Taught customers basic use of equipment, set up procedures and trouble shooting strategies based on service package, .
- Offered education and resources to streamline customer product adoption and use.
- Oversaw and modified service operations to meet established parameters and guidelines.
- Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.
Security Officer
G4S Secure Solutions
Winona, MN
08.2019 - 02.2020
- Monitored over 30 security cameras and fire, building and alarm systems.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Investigated alarms and disturbances to maintain safety.
- Responded to emergency situations quickly to minimize risk and injury.
- Surveilled all areas within facility to identify suspicious behavior.
- Guarded restricted areas to prevent unauthorized entry.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Oversaw premises to identify security risks to promote employee and visitor safety.
Team Leader
US Army
01.2016 - 10.2018
- Delegated daily tasks to team members to optimize group productivity.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
- Conducted inspections of equipment before, during and after shifts to immediately resolve issues.
- Provided purpose, direction, and motivation to soldiers at a team level.
- Counseled, trained and cared for up to five soldiers.
- Mentored and guided troops to improve them as a whole.
- Maintained accountability of troops and equipment in excess of $40,000 USD.
- Enforced deadlines in a timely manner.
Military Police Officer
US Army
07.2013 - 10.2018
- Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Enforced military laws and regulations.
- Monitored and investigated suspicious persons, situations and unusual activities.
- Completed regular patrols of assigned areas within operations areas.
- Mitigated risk with immediate emergency response security.
- Diffused hostile situations with effective negotiation techniques.
Education
Emergency Medical Responder
American Heart Association
Lewiston, MN03-2024
Firefighter 1&2, HAZMAT
Riverland Community College
Austin, MN06-2023
High School Diploma -
Lewiston-Altura High School
Lewiston, MN06.2013
Some College (No Degree) - Computer Science
Minnesota State College-Southeast Technical
Winona, MNSkills
- Administrative Support
- Mental Health
- Customer Contact
- Problem Analysis
- Phone Systems
- Conflict Resolution Techniques
- Technical Support
- Intelligence Operations
- Network Security
- Network Troubleshooting
- Customer Complaint Resolution
- Computer Installation and Setup
- Safety Training
- Emergency Call Response
- Training Programs
- Regulations knowledge
- Documentation Management
- Calendar Management
- Digital File Management
Timeline
Lewiston Fire Department Secretary/ Fire Fighter
City Of Lewiston
09.2022 - Current
IT Voice/Network Data Technician
Merchants Bank
07.2021 - Current
Service Technician
Hiawatha Broadband Communications
02.2020 - 07.2021
Security Officer
G4S Secure Solutions
08.2019 - 02.2020
Team Leader
US Army
01.2016 - 10.2018
Military Police Officer
US Army
07.2013 - 10.2018
Emergency Medical Responder
American Heart Association
Firefighter 1&2, HAZMAT
Riverland Community College
High School Diploma -
Lewiston-Altura High School
Some College (No Degree) - Computer Science
Minnesota State College-Southeast Technical
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