Professional Account Manager with outstanding sales experience in every sector of the real estate industry. Excellent customer service, organization and interpersonal skills. Background working in both large and small specialized auction houses.
Overview
19
19
years of professional experience
Work History
Senior Auction Manager
FRE.com - Future of Real Estate
06.2018 - 08.2023
Brokered and managed 95 transactions for over $23,000,000 in online auction sales of land, industrial, commercial, office, and residential real estate across Canada and the U.S.A
Conduct 'Kick-Off' calls with seller and broker partners to get familiar with the property and determine the best marketing approach
Built out an individual website property profile page for each property with all photos, due diligence documents, and financial information
Prepare marketing materials by submitting the best photos and pertinent data to the marketing team for all marketing materials
Contact all prospects and leads and encourage them to bid online
Coordinate with a local broker partner to show the property to prospective bidders
Follow and track all sales until closing
Trained all new staff on how to manage auctions/assets
Part-Time Senior Consultant
Green Lumber
07.2019 - 05.2021
Company Overview: Strictly online drop shipping company via Amazon, Shopify, and a website: www.greenlumber.com
Assisted the owner with the start up and building of the brand to create a profitable men's health supplement business
Marketing and Sales management for online customers
Oversight and management of all avenues of online marketing
Sourced multiple companies geared towards the best demographic and helped negotiate the marketing contracts executed
Customer service manager: Answered all inbound calls and provided detailed information about the product and its benefits
Sole point of contact via phone and email for all customer orders and inquiries
Consulted with the artist on the design for our company logo and packaging
New Home Sales Associate
Smart Staffing Solutions
06.2019 - 03.2020
Assistant to the In House Sales Executives exclusively placed at The Bluffs, a new home community in Portola Springs, developed by Irvine Pacific, the homebuilder division of the Irvine Company
Greeted all incoming guests and acquired registration cards from all visitors upon arrival
Input all registration cards into Irvine Pacific CRM database and made weekly follow up calls and email to maintain correspondence with potential buyers
Conducted on-site property tours with guests to showcase homes under construction as well as empty lots prior to breaking ground
Completed and compiled all information for each property file, which included all official documents, checklists, community and HOA details and design elements of the different floor-plans, elevations, and interior finish options of the homes including flooring, countertops, roofing and exterior color scheme
Property Manager
Diversified Acquisitions Corp.
01.2015 - 01.2017
Responsibilities included direct contact with tenants to ensure satisfaction with maintenance issues
Monitoring of rental rates and comparable properties in order to maximize occupancy rates
Negotiate and prepare leases
Approved payments for contract building maintenance services
Maintained active record of rental rate comparisons to maximize occupancy rates and lease rate revenues
Directed and supervised contractors to resolve any maintenance issues and oversight of all tenant improvements
Online Operations Specialist
Auction.com
01.2012 - 12.2014
Bidder qualification team leader. Trained all new employees for the team
Contacted all potential bidders in the database to inform them of all necessary requirements, explaining proper due diligence to ensure bidders would execute contracts and close the transaction
Contract Writing and bidder set up for both Residential and Commercial Online Auctions of foreclosed, bank-owned properties throughout the U.S.A
Pre-Auction duties included uploading property photos, property descriptions, BPOs, and appraisal reports to the website
Commercial team as part of bidder verification in which I would confirm the authorized signatory for the buying entity
On-site showing agent for select open houses held by Sold.com, a subsidiary of Auction.com
Property Manager
ERA Management
12.2008 - 06.2011
Residential leasing agent and property manager of 130 properties ranging from studio apartments to luxury, beachfront estates
Responsibilities include property tours, tenant screening, coordinating resolution of property maintenance issues, move in/out process, and lease preparation and execution of all signatures for all tenants
Frontline Sales Executive
Wyndham Vacation Resorts, Inc
09.2007 - 10.2008
Toured and sold timeshare units located in Waikiki
Exceeded sales goals by 25% in the first month
Worked on a specialized timeshare sales marketing team
Booked tours with sales prospects
Outside Public Contact marketing duties included greeting tourists and signing them up to join a timeshare sales meeting by offering various incentives such as free golf or spa treatments
Web Service Consultant
Hobbs Herder Marketing
02.2005 - 07.2007
Managed the website production process as client's single point of contact
Assigned website accounts to graphic designers and maintained communication with clients from start to finish of website buildout
Directed post launch revision and explained back-end content management to users
Hosted and conducted webinar tutorials for Realtors on how to manage their website properly
Education
Associate Degree -
Mesa City College
San Diego, CA
01.2000
Skills
Budget Planning
Pricing Analysis
Live Auction Coordination
Auction Strategy Development
Online Auction Management
Bidder Engagement
Auction Marketing
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Professionaldesignationsandcertifications
California Bureau of Real Estate, 01/01/10, Present, DRE Licensed Real Estate Agent #01887712, NMLS Mortgage Originator License #1420882 - CA, NM, OH, WA, WI - license no longer active
Timeline
Part-Time Senior Consultant
Green Lumber
07.2019 - 05.2021
New Home Sales Associate
Smart Staffing Solutions
06.2019 - 03.2020
Senior Auction Manager
FRE.com - Future of Real Estate
06.2018 - 08.2023
Property Manager
Diversified Acquisitions Corp.
01.2015 - 01.2017
Online Operations Specialist
Auction.com
01.2012 - 12.2014
Property Manager
ERA Management
12.2008 - 06.2011
Frontline Sales Executive
Wyndham Vacation Resorts, Inc
09.2007 - 10.2008
Web Service Consultant
Hobbs Herder Marketing
02.2005 - 07.2007
Associate Degree -
Mesa City College
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