Alexander Wheaton
Tracy,CA
Summary
Versatile Security Manager with over 15 years of industry experience driving revenue growth and building strong client relationships. Adept at leveraging data-driven strategies to identify market trends and enhance sales performance. Key achievement: Developed a competitive pricing program and strong collaborative team environment to grow the book of business by 16% while reducing non-billable overtime expenses from 9% to 3%.
Overview
11
11
years of professional experience
Work History
Security Program Coordinator
Meta
Menlo Park, CA
10.2019 - 10.2024
- Created project management tracking tools to streamline the collaboration between diverse sets of teams, vendors, and landlords including Meta compliance, legal, and security leadership to update current contracts and SLAs for Meta lease spaces.
- Performed 20+ data center risk assessments that identified inadequacies requiring improvement to meet SOC2 security standards.
- Led the western region access control team for leased data centers vetting on average 250 access requests weekly.
- Conducted monthly access control compliance audits.
- Mitigated the impact of a company-wide outage costing approximately $1B per hour by leveraging my expertise and rapport with the engineering team in order to expedite their access to secure areas.
Operations Manager
1st Alarm Security and Patrol
Salinas, California
11.2017 - 10.2019
- Built strong client relationships and competitive pricing modules to grow the book of business by 16% (from 6,000 weekly operating hours to 7,200).
- Cultivated and strengthened client relationships by creating key performance indicators (KPIs) and quarterly business reviews (QBRs) to communicate and address each client's specific needs and ensure retention.
- Directed the recruiting, training, and supervision of all Security Officers, Supervisors and Account Managers to maintain high productivity and performance metrics as well as client satisfaction.
- Managed daily operations, budgets and staffing, with a focus on areas of underperformance, resulting in a 6% reduction in expenses from monthly non-billable overtime hours.
Western Region & South America Security Manager
G4S Agilent
Santa Clara, California
04.2015 - 11.2017
- Maintained the Security Analysis Reports utilizing PowerPoint and Excel to conduct monthly presentations to the client's leadership team.
- Responsible for all security access control and CCTV projects including obtaining vendor proposals and managing contracts through to completion.
- Oversaw the daily operations and tracking of payroll and security system maintenance ~2M budgets for the US Western Region (including Headquarters) and Latin America locations.
Safety & First Aid Operations Manager
Gilroy Gardens Family Theme Park Security
Gilroy, California
02.2014 - 05.2015
- Hired, trained and mentored a staff of 20+ security officers, supervisors, and EMTs empowering employees to take ownership of department success metrics reducing turn-over by 40%.
- Managed labor and equipment budgets effectively, reducing yearly supplies expenses by 30% to meet company financial initiatives.
Education
Associate of Applied Science - Automotive
Wyotech
Fremont, CA03.2006
Skills
Technical Skills:
- Security Proposals
- Project Management
- Security Contracts
- Budget Administration
- Security Operations Management including Standard Operating Procedures (SOP) Development
- Vendor Risk Assessments & Compliance Management
- Service Level Agreements (SLA) Creation for Third-party Accountability Tracking
- ISO 27001, SOC2, CCPA and GDPR Physical Security Standards Compliance & Improvements
Tools and Software:
- Microsoft Excel
- PowerPoint
- Lenel
- AMAG
- Milestone
- CCTV
Timeline
Security Program Coordinator
Meta
10.2019 - 10.2024
Operations Manager
1st Alarm Security and Patrol
11.2017 - 10.2019
Western Region & South America Security Manager
G4S Agilent
04.2015 - 11.2017
Safety & First Aid Operations Manager
Gilroy Gardens Family Theme Park Security
02.2014 - 05.2015
Associate of Applied Science - Automotive
Wyotech