Summary
Overview
Work History
Education
Skills
References
Timeline
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ALEXANDER WHITEBREAD

Alpine,CA

Summary

Dynamic leader with a proven track record at Canvas Makers, enhancing customer satisfaction through innovative strategies and maintaining high standards. Skilled in advanced software and effective problem resolution, I excel in strategic leadership and team collaboration. Achieved significant growth at Origin Outdoor Design by leveraging analytical thinking and a detail-oriented approach, demonstrating a unique blend of technical and interpersonal skills.

Overview

6
6
years of professional experience

Work History

Customer Service Manager

Canvas Makers
01.2019 - Current
  • Handled customer inquiries through phone and email.
  • Maintained company's high-standard expectations.
  • Ensured timely completion of all tasks.
  • Oversaw the entire project lifecycle, maintaining customer contentment.
  • Facilitated sales operations and gathered client feedback.
  • Monitored and maintained software databases.
  • Led monthly business meetings to assess performance and sales.
  • Built and upheld professional relationships with clients.
  • Boosted satisfaction levels by executing new customer-focused strategies.

Demolition Project Coordinator

R. Neder Construction Inc.
01.2022 - 01.2024
  • Dispatched bids for potential demolition work.
  • Coordinated crew efforts to ensure timely project completion.
  • Completed weight-bearing responsibilities exceeding 50 pounds efficiently.
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Collaborated with senior leadership on strategic planning initiatives related to future projects.
  • Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Prioritized needs and delegated assignments to simultaneously handle multiple projects.

Owner

Origin Outdoor Design
01.2020 - 01.2022
  • Established landscaping company specializing in outdoor home additions.
  • Managed team operations effectively to enhance productivity.
  • Achieved timely completion of projects with superior customer interaction.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Negotiated contracts with vendors and suppliers.
  • Created marketing campaigns to attract new customers.
  • Analyzed industry trends to develop competitive strategies.
  • Implemented quality assurance processes to ensure product excellence.

Education

Some College -

Grossmont/Cuyamaca Community College
01.2015

Diploma -

Granite Hills High School
01.2014

Skills

  • Effective Problem Resolution
  • Advanced Software Proficiency
  • Training and mentoring
  • Sales expertise
  • Deadline-oriented
  • Team Collaboration
  • Strategic Leadership
  • Analytical Thinking
  • Detail-Oriented Approach
  • Client relations and retention

References

References available upon request.

Timeline

Demolition Project Coordinator

R. Neder Construction Inc.
01.2022 - 01.2024

Owner

Origin Outdoor Design
01.2020 - 01.2022

Customer Service Manager

Canvas Makers
01.2019 - Current

Some College -

Grossmont/Cuyamaca Community College

Diploma -

Granite Hills High School
ALEXANDER WHITEBREAD