Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Alexander Wilkins

Washington

Summary

Senior Director with extensive experience in enhancing operational efficiency through strategic initiatives and resource optimization. Proven expertise in collaborative project management and analytical decision-making, resulting in significant performance improvements. Committed to fostering a culture of continuous improvement and mentoring teams to achieve organizational success.

Overview

16
16
years of professional experience

Work History

Senior Director, Research Advisory Services

EAB
Washington
05.2022 - 09.2024
  • Built performance dashboards that increased team visibility and improved individual monthly performance by 20%.
  • Developed standard operating procedures to enhance efficiency across departments.
  • Streamlined project management efforts, tracking milestones and reporting progress to leadership.
  • Developed training materials to streamline onboarding for new employees.
  • Analyzed performance metrics to identify areas for improvement and achieve goals.
  • Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.

Senior Director, Partner Development Management

EAB
Washington
09.2018 - 04.2022
  • Managed 8 cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
  • Guided departmental alignment with business strategy, enhancing delivery timelines and program impact.
  • Mentored and developed emerging leaders, increasing internal promotion rates by 22%.
  • Optimized departmental budgets, reallocating resources to achieve a cost savings without sacrificing service quality.

Senior Director, Demand Management

EAB
Washington
01.2017 - 08.2018
  • Led cross-functional teams to implement strategic initiatives, enhancing operational efficiency and team collaboration.
  • Developed and executed long-term business strategies, aligning departmental goals with overall organizational objectives.
  • Mentored 15 junior directors, fostering professional growth and ensuring alignment with best practices and company values.
  • Analyzed market trends to inform decision-making, driving innovation and competitive advantage in product offerings.

Director, Healthcare Technology Business Operation

Advisory Board Company
Washington
01.2016 - 12.2016
  • Led cross-functional teams to develop strategic initiatives aligning with organizational goals.
  • Implemented process improvements enhancing operational efficiency and productivity across departments.
  • Developed and monitored key performance indicators to assess project success and drive accountability.
  • Mentored 60 junior staff, fostering professional growth and improving team dynamics.

Director, National and Strategic Accounts

Advisory Board Company
Washington
07.2013 - 07.2015
  • Championed development and implementation of strategic initiatives aligning with organizational objectives across cross-functional teams.
  • Streamlined operational processes, enhancing efficiency and reducing costs in multiple departments.
  • Analyzed business performance metrics to identify improvement areas and support data-driven decision-making.
  • Established key performance indicators for evaluating departmental success and guiding strategic planning.
  • Facilitated 36 stakeholder engagement sessions to gather feedback and align initiatives with customer expectations.

Associate Director, Marketing

Advisory Board Company
Washington
07.2010 - 07.2013
  • Drove technology business performance, achieving over 300 executive sales visits monthly.
  • Recruited and trained six managers, overseeing an organization of 50 inside sales associates.
  • Provided strategic insights and managed projects for new program launches.

Senior Manager, Marketing

Advisory Board Company
Washington
07.2008 - 07.2010
  • Achieved 100% of monthly visit goals by managing three marketing teams with 18 FTEs across two divisions.
  • Developed and implemented key campaigns and strategies to drive engagement and performance.
  • Utilized scheduling tools to enhance efficiency in meeting targets.

Education

Bachelor of Arts - Management, Anthropology

Gettysburg College
Gettysburg, PA

Skills

  • Analytical decision-making
  • Project management
  • Strategic planning
  • Team leadership
  • Cross-functional collaboration
  • Data-driven decision making
  • Problem solving
  • Effective communication
  • Performance management
  • Process improvement

Volunteer Experience

Gettysburg College Alumni Board    July 2017- Present

· Spearheaded alumni engagement strategy as President (2022–2025), representing 30,000+ alumni and serving as ex-officio member of the Board of Trustees; strengthened alumni-college relations through cross-functional initiatives and legacy programming.

Visitor Information Volunteer, National Museum of African American History and Culture February 2022-Present

· Welcome and orient visitors to the museum, serving as a frontline ambassador for the Smithsonian Institution and its mission to illuminate African American history and culture.

Timeline

Senior Director, Research Advisory Services

EAB
05.2022 - 09.2024

Senior Director, Partner Development Management

EAB
09.2018 - 04.2022

Senior Director, Demand Management

EAB
01.2017 - 08.2018

Director, Healthcare Technology Business Operation

Advisory Board Company
01.2016 - 12.2016

Director, National and Strategic Accounts

Advisory Board Company
07.2013 - 07.2015

Associate Director, Marketing

Advisory Board Company
07.2010 - 07.2013

Senior Manager, Marketing

Advisory Board Company
07.2008 - 07.2010

Bachelor of Arts - Management, Anthropology

Gettysburg College

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