Experienced warehouse and operations professional with strengths in inbound problem solving, damaged package resolution, package inspection, inventory scanning, and sortation processing.
Overview
1
1
Certification
50
50
years of professional experience
Work History
Prep Worker
Amazon
Seattle, Washington
08.2015 - 09.2026
Resolved damaged package issues using inbound problem-solving procedures.
Prepared packages for shipment following Amazon fulfillment standards.
Sorted incoming products by destination and priority.
Labeled cartons with routing and handling information.
Tax Manager
Jackson Hewitt
Cincinnati, Ohio
01.2010 - 04.2018
Supervised Jackson Hewitt tax preparation workflows and client intake sessions.
Prepared federal and state returns for Jackson Hewitt tax clients
Reviewed client documents for accuracy and missing tax information
Explained tax filing requirements to Jackson Hewitt customers
Prepared federal and state returns for Jackson Hewitt tax clients
Reviewed client documents for accuracy and missing tax information
Explained tax filing requirements to Jackson Hewitt customers
Prepared federal and state returns for Jackson Hewitt tax clients
Reviewed client documents for accuracy and missing tax information
Explained tax filing requirements to Jackson Hewitt customers
Production Manager
Hamilton community action agency
Cincinnati, Ohio
06.1976 - 06.2006
Monitored the daily operations of the production team, providing guidance and support as needed.
Education
High School Diploma -
Hughes High
Cincinnati, OH
06-1975
Some College (No Degree) - Environmental Health
University of Cincinnati
Cincinnati, OH
Skills
Inbound problem solving
Damaged package resolution
Package inspection
Inventory scanning
Sortation processing
Warehouse operations
Certification
Lead Inspector / Contractor Supervisor State of Ohio Issue License