Alexander Zadroga
Globe,AZ
Summary
Dynamic professional with a proven track record at Market Street Lazer Wash, enhancing operational excellence and customer satisfaction. Skilled in all types of mechanical and rock climbing tool maintenance and team leadership, excel in problem-solving and analytical thinking. Driven to provide exceptional public service to help people explore and connect to natural areas. Excellent knowledge of forestry practices and guidelines. Proficient in Microsoft Office Suite and fluent in social media platforms, such as Instagram and Facebook.
Overview
1
1
year of professional experience
Work History
Managerial Assistant
Market Street Lazer Wash
04.2023 - 07.2024
- Employed from April 2023 thru August 2023 & April 2024 thru July 2023
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Pursued every opportunity to learn about all areas of the business at all levels.
- Cultivated relationships with clients through exceptional customer service, leading to increased satisfaction levels and repeat business opportunities.
- Oversaw facility maintenance requirements such as general and major maintenance and repair of machinery to ensure a safe working environment.
- Oversaw the management of three locations.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Maintained Employers personal residents with task such as removing dead timber, invasive species, grounds upkeep.
- Assisted in pouring a foundation for a barn, framed it, and completed the roof and siding(with tin), as well as ran the electric work.
Ski Instructor
Arizona Snowbowl Ski Resort
12.2023 - 01.2024
- Worked with a large age range of clients from five years of age to seventy while promoting a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
- Conducted patrols to identify and help those in need of immediate care and assistance. Provided first aid.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Facilitated groups coaching sessions and provided individual coaching support.
- Educated clients on how to properly dress for weather conditions and activity as well as how to stay healthy at a high altitude when driving up from sea level.
- Unfortunately, I had to leave before the season was over due to a broken Patella that has since fully recovered.
Crew Member
Arizona Conservation Corp
08.2023 - 11.2023
- Worked well with teammates and accepted coaching from management team.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a safe work environment by strictly adhering to safety regulations and safe practices at all times when working with tools and moving heavy items such as 800 plus pounds of boulders.
- Showcased excellent problem-solving skills when faced with unexpected challenges and working to find effective solutions.
- Stayed resilient and goal driven in all weather conditions.
- Responsible for plant identification and removal
- Safely used and maintained axes, picks, and other various specialized trail maintenance/cutting tools.
- Maintained trail systems through regular inspections and repair work, ensuring safe access for visitors.
- Responsible for setting up cooking areas, sanitation/cleaning stations, erecting large canvas tents, and general base camp chores.
Education
High School Diploma -
James Madison High School
10.2022
Skills
- Outdoor and Team Leadership
- Tool Maintenance and operation
- Wildlife monitoring & Leave No Trace Principles
- Plant Identification & Invasive Species Control
- Trail Construction
- Problem-solving abilities; Strong analytical thinking skills
- Advanced Climbing Techniques
- Continuous professional development
- Group Instruction
- Safety Management
- Injury Prevention
- Team Collaboration
Additional Information
Boy Scouts of America, 2015-2019
As a Boy Scouts member I learned how to work as a team. Troop activities included but were not limited to trail stewarding on BSA land, public parks/trail systems and local climbing crags. Educational activities included hiking, camping, watercraft sports, and backpacking trips. While on these trips I learned to demonstrate leadership skills and camaraderie through leading classes and teaching younger generations of scouts on skills and techniques such as proper first aid. I developed a love of service and community which has helped me to become a strong leader and life long learner.
Climbing Guide In Training, AMGA; New Paltz, NY, Attended multiple clinics in the Shawangunk Mountain Range
Skiing: One season backcountry experience, multiple seasons of resort experience in places such as Adirondacks, NY., Snowbowl, Flagstaff, AZ., and Smuggler’s Notch, VT.
Backpacking: Adirondacks in every season, North Carolina during one of their hardest winters, and all over Colorado, Arizona, and Washington.
Rock Climbing: I've rocked climbed in NC, NY, CO, AZ, WA, UT, and more, everything from big mountains to cool looking boulders.
Canoeing: I’ve done multiple canoe trips such asThe Allagash in Maine and soloed the Everglades in Florida.
I excel at planning, preparing, and executing plans no matter the external circumstances.
Fluent in advanced terrain.
Timeline
Ski Instructor
Arizona Snowbowl Ski Resort
12.2023 - 01.2024
Crew Member
Arizona Conservation Corp
08.2023 - 11.2023
Managerial Assistant
Market Street Lazer Wash
04.2023 - 07.2024
High School Diploma -
James Madison High School