Alexandera Velez
Staten Island,NY
Overview
3
3
years of professional experience
Work History
Dog Washer
The Groom Room
08.2024 - Current
- Check pet grooming records or consult with the owner about any allergies or sensitives
- Secure the dog using a leash or harness to ensure safety
- Brush the dog's coat before washing to remove loose fur and tangles
- Wash and dry dogs according to the standards and instructions provided by the establishment
- Disinfect tubs, tools, and work area after each wash
- Launder and sanitize towels, brushes, and bathing tools and replenish supplies
- Maintain a clean and safe work environment by sweeping, mopping and drying the floor
- Assist groomer by calming and reassuring the dogs throughout the process
Cashier
Starbucks
01.2022 - 01.2024
- Greet all guests coming into the café helping to create a memorable experience
- Collect all payments, cash, credit and scan reward members mobile app
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Operate register with knowledge of Starbucks system
- Issue receipts, gifts cards and refunds
- Handle merchandise returns and exchanges
Barista/Food Server
Starbucks
01.2022 - 01.2024
- Make and serve a selection of hot drinks including teas, coffees and hot chocolates both caffeinated and non-caffeinated
- Maintain coffee knowledge on current roasters and accurately communicate product information
- Display a thorough knowledge of all beverages served in particular with types of tea and coffee and an understanding of all the menus
- Knowledgeable and practices food safety codes and government standards
- Check food temperature frequently
- Monitor temperature of freezers, refrigeration, and heating units
- Maintain a clean and sanitary work area
Education
GED -
Pathways to Education
Staten Island, NY01.2023
Skills
- Able to multi-task in a highly demanding environment maintaining composure and personable disposition
Timeline
Dog Washer
The Groom Room
08.2024 - Current
Cashier
Starbucks
01.2022 - 01.2024
Barista/Food Server
Starbucks
01.2022 - 01.2024
GED -
Pathways to Education
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