Alexander Hall
Dallas-Fort Worth
Summary
Strategic operations and organizational leader with experience driving enterprise initiatives, leading cross-functional teams, and improving organizational performance through data-driven decision-making. Proven ability to analyze operational metrics, develop business intelligence, optimize processes, manage complex programs and multimillion-dollar budgets, and translate data into measurable business results. Passionate about developing high-performing teams and aligning operational execution with long-term organizational strategy.
Overview
6
6
years of professional experience
Work History
Manager, Security & Emergency Services
Emerson Lakes by Erickson Senior Living
Bradenton
06.2026 - Current
- Develop and implement department policies, standard operating procedures, and emergency response protocols to improve operational effectiveness and regulatory compliance.
- Manage a $1.5 million annual departmental operating budget, including personnel, equipment, capital planning, and procurement.
- Analyze incident data and operational metrics to identify trends, improve response performance, and reduce organizational risk.
- Partner with executive leadership and cross-functional departments to support organizational objectives, business continuity, and enterprise risk management.
- Oversee departmental budgeting, resource allocation, scheduling, procurement, and long-term operational planning.
- Coordinate emergency preparedness activities, including disaster planning, incident command, business continuity, and emergency operations center (EOC) activation.
- Manage relationships with local law enforcement, fire departments, EMS agencies, emergency management officials, and healthcare partners.
- Ensure compliance with corporate policies, healthcare regulations, life safety standards, and applicable federal, state, and local requirements.
- Lead recruitment, onboarding, training, and succession planning initiatives to build a high-performing, mission-focused team.
- Drive continuous improvement initiatives that enhance operational efficiency, reduce organizational risk, and improve resident and employee experience.
- Serve as the department's senior operational leader during critical incidents, providing strategic decision-making, resource coordination, and executive-level communication.
Supervisor, Security & Emergency Services
Highland Springs by Erickson Senior Living
Dallas
05.2025 - 08.2026
- Led daily operations for multi-functional emergency services team, ensuring effective response to emergencies
- Supervised personnel, managed training and scheduling, and ensured compliance with protocols
- Implemented process improvements that reduced response times and increased efficiency
- Analyzed incident data and reporting trends to inform decision-making
- Coordinated cross-functional operations with medical, administrative, and external agencies
- Coached team members and developed training programs to enhance skills and improve overall team performance
Co-Founder
Mountaineer Public Safety Training Group LLC
10.2025 - 02.2026
- Led end-to-end business operations, driving program delivery, managing financials, and guiding strategic planning.
- Designed and implemented operational workflows that improved program efficiency and coordination.
- Managed full lifecycle of training programs, overseeing enrollment, logistics, certification, and compliance to ensure seamless execution.
- Oversaw budgeting, invoicing, and revenue tracking.
- Coordinated interactions between instructors, partners, and stakeholders to strengthen collaboration and communication.
- Built scalable administrative systems to support organizational growth.
- Successfully exited ownership after establishing scalable operational processes and sustainable business operations.
Litter Control Officer / Director
Monongalia County Commission
04.2023 - 05.2025
- Directed department operations, overseeing personnel management, budgeting, and compliance to ensure effective service delivery
- Led process improvement initiatives that streamlined workflows and improved departmental efficiency
- Coordinated interagency operations and public communications to enhance collaboration and information sharing
- Developed and implemented policies and procedures
- Managed a $325K annual budget
Division Supervisor – Process/Transport
Monongalia County Sheriff’s Office
06.2022 - 04.2023
- Led process improvements and policy updates to enhance operational efficiency and compliance
- Supervised team of 12, ensuring effective collaboration and achievement of operational goals
- Coordinated multi-agency operations and logistics
- Oversaw documentation systems and reporting processes, maintaining accuracy and accessibility of critical information
Process/Transport Officer
Monongalia County Sheriff’s Office
03.2020 - 06.2022
- Coordinated logistics for transport operations, ensuring timely and efficient service delivery
- Maintained compliance records and documentation to uphold regulatory standards
- Facilitated onboarding and training for new personnel, enhancing team integration
Emergency Medical Technician / Field Training Officer
Jan-Care Ambulance Service & EMS Southwest
- Administered emergency medical care in high-pressure environments, ensuring patient safety and effective response
- Trained and mentored new personnel to enhance team readiness and skill proficiency
- Ensured accurate documentation and compliance with regulatory standards, supporting operational integrity
Education
Master of Business Administration -
Southern New Hampshire University
09-2027
Bachelor of Science - Criminal Justice
Southern New Hampshire University
07-2026
Skills
- Operations Management
- Business Intelligence
- Project Management
- Continuous Process Improvement
- Workflow Optimization
- Performance Analytics
- Data Analysis
- Performance Reporting
- Budgeting
- Financial Oversight
- Compliance
- Risk Management
- Cross-Functional Leadership
- Stakeholder Coordination
- Business Process Improvement
- High-Stakes Decision Making
- KPI Development
- Change Management
Military Experience
Specialist (E-4), West Virginia Army National Guard, 01/2021, 01/2023, Served as STRIDE Peer Advocate, Provided leadership support and conflict resolution, Maintained operational readiness and training standards
Publications
- Hall, Alexander (2025). Leadership is a clinical skill: Why EMS can’t afford to separate the two. Journal of Emergency Medical Services. https://www.jems.com/commentary/leadership-is-a-clinical-skill/
- Hall, Alexander D. (2026). Standing at the Sea: When God leads you to the place that looks like the end. Self-Published.
- Hall, Alexander D. (2026). The Standard You Walk Past: Why Every Leader Gets the Culture They Tolerate. Staten House Publishing.
Timeline
Manager, Security & Emergency Services
Emerson Lakes by Erickson Senior Living
06.2026 - Current
Co-Founder
Mountaineer Public Safety Training Group LLC
10.2025 - 02.2026
Supervisor, Security & Emergency Services
Highland Springs by Erickson Senior Living
05.2025 - 08.2026
Litter Control Officer / Director
Monongalia County Commission
04.2023 - 05.2025
Division Supervisor – Process/Transport
Monongalia County Sheriff’s Office
06.2022 - 04.2023
Process/Transport Officer
Monongalia County Sheriff’s Office
03.2020 - 06.2022
Emergency Medical Technician / Field Training Officer
Jan-Care Ambulance Service & EMS Southwest
Master of Business Administration -
Southern New Hampshire University
Bachelor of Science - Criminal Justice
Southern New Hampshire University