ALEXANDER J. GREEN
Morgantown,WV
Summary
Operations professional with robust background in managing branch operations. Known for driving process improvements and ensuring operational excellence. Focused on fostering team collaboration and achieving high results, adapting seamlessly to changing needs.
Proficient in managing operational workflows, ensuring compliance, and leveraging problem-solving abilities to meet organizational goals.
Overview
15
15
years of professional experience
Work History
FinTech Client Delivery, Branch Operations Manager, Relationship Banker, Teller
MVB BANK, INC.
02.2013 - Current
- Assists with high profile FinTech clients
- Opens and services FinTech clients checking accounts
- Maintains account maintenance for signers, online banking and treasury needs
- Wire and ACH reporting and research
- Oversees branch operations and audits
- Completes branch operational audits to include teller drawer audits, teller transaction reports, branch scheduling, teller and branch cash balance reports etc
- Monitors and manages staff, supply, vendor management and cash levels
- Primary manager troubleshooting and servicing Interactive Teller Machines (ITM's)
- Assists customers with sales and service needs with accounts and loans
- Key player aiding company during development and growth opportunities
- Trained, coached and mentored new and existing staff with product and platform training
- Project lead over new ITM platform technology training staff and aiding customers during transactions
- Served as key team member assisting with over 5 branch openings, 2 bank acquisitions and multiple platform migrations
- Completed MVB's Leadership Development Program
Sales Associate/Teller
UNITED BANK
01.2012 - 12.2012
- Performed sales and service needs for customers
- Processed and serviced customer transactions
- Sought opportunities to grow customer relationships and branch sales
Retail Shift Leader
CRACKER BARREL OLD COUNTRY STORE
01.2010 - 12.2013
- Hosted and serviced customers during store visits
- Lead and coached other team members during shift in multiple areas of the store to include cashier, server, prep cook, and retail sales
- Awarded employee of the month multiple times
- Achieved top sales goals in our region
Skills
- Employee development
- Cash shipment management
- Branch operations management
- Staff training
- Shift scheduling
- Operations management
- Banking
Timeline
FinTech Client Delivery, Branch Operations Manager, Relationship Banker, Teller
MVB BANK, INC.
02.2013 - Current
Sales Associate/Teller
UNITED BANK
01.2012 - 12.2012
Retail Shift Leader
CRACKER BARREL OLD COUNTRY STORE
01.2010 - 12.2013
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