Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexander Negron Vega

Alexander Negron Vega

Miami

Summary

Detail-oriented administrative and operations professional with over five years of experience in performance tracking, data reporting, customer support, and team coordination. Proven ability to maintain detailed records, resolve discrepancies, and support business decisions with accurate documentation. Skilled in Excel and administrative software, with a strong knowledge of workflow documentation and audit support. Bilingual in English and Spanish.

Overview

8
8
years of professional experience

Work History

Front of House Manager

Hillstone Restaurant Group
Miami
05.2023 - Current
  • Manage daily operations and maintain accurate transaction records in a high-volume environment.
  • Track team schedules, KPIs, and performance data; compile shift reports, and reconcile POS transactions.
  • Handle escalated customer service issues with professionalism, ensuring compliance with company policies.
  • Assist with onboarding and training; maintain records of employee progress and development.

Assistant Manager

Abercrombie & Fitch
Wellington
09.2019 - 05.2023
  • Tracked sales KPIs and compiled operational reports for corporate review.
  • Managed inventory and procurement records, ensuring data accuracy and timely deliveries.
  • Reviewed and approved schedules, payroll reports, and sales logs to support store performance.
  • Ensured compliance with safety regulations and company policies.

Keyholder

Abercrombie & Fitch
Wellington
05.2018 - 09.2019
  • Opened and prepared the store for daily operations; ensured compliance with corporate standards.
  • Monitored sales goals and provided reporting to management during supervisor absences.
  • Supported operational audits and documentation of daily performance metrics.

Brand Representative Lead

Abercrombie & Fitch
Wellington
02.2017 - 05.2018
  • Delivered customer support and coached new staff on procedures and product knowledge.
  • Maintained client interaction records and supported daily administrative functions.

Education

Bachelor Of Arts - Psychology

Florida Atlantic University
Boca Raton, FL
05.2022

Skills

  • Administrative operations and documentation
  • Procurement and inventory coordination
  • Report generation and data analysis
  • Customer support and issue resolution
  • Timekeeping and schedule management
  • Microsoft Excel, Word, and Outlook
  • KPI tracking
  • Staff training

Languages

  • English, fluent (speaking, reading, writing)
  • Spanish, fluent (speaking, reading, writing)

Timeline

Front of House Manager

Hillstone Restaurant Group
05.2023 - Current

Assistant Manager

Abercrombie & Fitch
09.2019 - 05.2023

Keyholder

Abercrombie & Fitch
05.2018 - 09.2019

Brand Representative Lead

Abercrombie & Fitch
02.2017 - 05.2018

Bachelor Of Arts - Psychology

Florida Atlantic University

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