Alexander P. Graves
Austin,TX
Summary
Knowledgeable and dedicated customer service representative with experience in the electric motor industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with customers. Motivated to maintain customer satisfaction and contribute to company success.
Overview
4
4
years of professional experience
Work History
Remodeling and Construction Laborer
Mesa Property Solutions
Cedar Park, TX
01.2025 - Current
- Assisted in full-scale residential remodels including bathrooms, decks, and shed-to-living space conversions.
- Installed vinyl and carpet flooring, repaired hardwood, and laid tile with precision and attention to detail.
- Performed rough and finish carpentry, drywall hanging and finishing, interior and exterior painting, and exhaust fan installations with attic ductwork.
- Supported electrical and plumbing tasks including fixture replacement, drain and water line installation, and troubleshooting.
- Used a wide range of tools including drills, demo hammers, impact guns, saws, oscillating tools, and hand planers for various construction tasks.
- Collaborated closely with the lead contractor on project planning, material transport, and day-to-day operations across multiple job sites.
- Worked multiple 55+ hour weeks to meet project deadlines and client needs across residential renovation sites.
Facilities Team Member
Grace Covenant Church
9431 Jollyville Rd, Austin, TX 78759
02.2024 - 12.2024
- Performed daily and weekly setup and teardown of tables, chairs, and equipment for church services, meetings, and events across a multi-building campus.
- Conducted routine and deep cleaning tasks including sweeping, mopping, vacuuming, power-mopping, carpet shampooing, and window cleaning.
- Operated golf carts to transport supplies, collect trash, and assist with logistics between buildings.
- Supported the Facilities Manager with minor building maintenance tasks, including basic plumbing repairs, general handyman duties, and lawn care.
- Worked Sunday services, ensuring facility readiness and providing on-call support for church operations.
- Assisted various ministries with relocating equipment, organizing storage spaces, and fulfilling special requests.
Temporary Maintenance Technician
Taylor Museum Of Waco History
701 Jefferson Ave, Waco, TX 76701
09.2023 - 11.2024
- Inspected and maintained equipment to keep items in working condition.
- Followed safety protocols to prevent workplace accidents.
- Operated hand and power tools to complete repairs.
- Maintained restroom functionality by diagnosing and repairing leaking faucets, clogged toilets, and other equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time constraints.
- Dismantled and moved shelving and displays to make space for renovation
- Multitasked multiple projects within our small team.
Licensed Life Insurance Agent
American Income Life Insurance Company
1200 Wooded Acres Drive, Waco, TX 76710
06.2023 - 08.2023
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Educated clients on insurance policies and procedures.
- Generated leads through cold-calling, networking and other outreach methods.
- Made over 200 calls per day while sourcing for clients.
Electric Motor Tech. and Service Representative
Hamilton Electric Works, Inc
Austin, TX
07.2021 - 04.2023
- Diagnosed electrical problems and failures
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Used specialized tools to repair certain problems with electric motors and pumps.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality.
- Analyzed equipment data using advanced diagnostic equipment.
- Repaired and replaced worn and damaged components.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Investigated and resolved customer inquiries and complaints quickly.
- Created service orders for incoming items for repair.
- Delivering quotes to customers or company’s via Email, Phone or in person.
- Collected invoices for outstanding payments.
- Collected accurate information about each item brought into the shop, taking photos and uploading to software.
Education
High school diploma -
Resolute Academy
Dallas, TX04.2023
Skills
- Mechanic Experience
- Customer service
- Process Transactions
- Administrative and Office Support
- Issue and Complaint Resolution
- Invoice Preparation and Processing
- Technical Support
- Database Maintenance
Timeline
Remodeling and Construction Laborer
Mesa Property Solutions
01.2025 - Current
Facilities Team Member
Grace Covenant Church
02.2024 - 12.2024
Temporary Maintenance Technician
Taylor Museum Of Waco History
09.2023 - 11.2024
Licensed Life Insurance Agent
American Income Life Insurance Company
06.2023 - 08.2023
Electric Motor Tech. and Service Representative
Hamilton Electric Works, Inc
07.2021 - 04.2023
High school diploma -
Resolute Academy