Overview
Work History
Education
Skills
Educational Roles
Additional Information
Timeline
Generic

Alexander Ross

Medford,MA

Overview

5
5
years of professional experience

Work History

Box Office Associate/Representative

Boston Ballet
Boston, MA
09.2022 - Current
  • Promote and sell ticket packages and offers to current and incoming patrons
  • Process payment and client information on the phone and in person
  • Respond to feedback surveys from 800+ patrons per season via email and report back to Audiences Services Managers with a common complaints report
  • Made most cold calls out of all Box Office Associates to past and present customers for subscription acquisition and renewal season (400+)
  • Manage all gift certificate transactions and distribute them manually in a timely manner
  • Assist Audience Services Manager and Marketing Department with Communications Calendar
  • Devise lists and enter group and patron types in Tessitura Database for segmented marketing campaigns

Director of Marketing (Part Time)

Actors Company of Natick
Natick, MA
11.2022 - Current
  • Increased main-stage ticket sales by 100%, from 500+ attendees to 1000+ attendees in the 2022/23 season
  • Manage yearly communications calendar, comprising of all segmented and non segmented email campaigns and social media posts
  • Collaborated with Director of Development to implement and build Blackbaud's Etapestry for our patron database, integrating it with our Constant Contact Campaigns and donation solicitation campaigns.
  • Update and maintain company website with all relevant company and seasonal information
  • Construct new website pages for various events to attract patrons and incoming talent, leading to a 38% increase in website visits, yr/yr
  • Produce engaging paid and non-paid social media content and advertisements that attract patrons of all ages to our performances and events
  • Increased Facebook and Instagram visits by 109% and 16%, respectively.
  • Design and compose all segmented and non-segmented mass email campaign for donation solicitation and company events.
  • Expanded Constant Contact email listserv by 138%, from 330 emails to 780 emails with an average 61% email open rate
  • Design all print advertising materials including flyers, brochures and posters for events and performances
  • Compose and manage press releases and other written material for distribution to news outlets

Actor/Educator

Speak About It
Portland, ME
08.2022 - 05.2023
  • Performed one hour long shows about consent, healthy relationships, sexual assault prevention, and sexual identity at high schools and colleges nationally and internationally
  • Facilitated discussions with students about topics seen in performance
  • Trained student leaders in discussion facilitation techniques
  • Utilized a pleasure-based sex education framework in education practices

Artistic Administrator Apprentice

Penobscot Theatre Company
Bangor, ME
06.2019 - 09.2019
  • Scheduled auditions for the upcoming season and assisted Artistic Director with casting (7 shows Sept-July)
  • Recorded necessary details during company meetings and distributed summaries to administrative staff
  • Supported Development Director in sponsorship meetings
  • Assisted Marketing Director in selecting and uploading advertising material to website
  • Collaborated with Business Manager to ensure all contractual paperwork was completed and filed appropriately

Education

Bachelor of Arts - Business, Honors in Music (Musical Theatre Con.)

Brandeis University
Waltham, MA
05.2022

Skills

  • Proficiency in Microsoft Office Suite & Google Suite
  • Proficiency in eTapestry
  • Proficiency in Canva
  • Proficiency in Constant Contact
  • Proficiency in Tessitura
  • Proficiency in Meta Business Suite

Educational Roles

FOUNDER/PRESIDENT | 09/2021 - 05/2022

Fireside Theatre Company (Brandeis University) - Waltham, MA

  • Completed club creation requirements for new clubs at Brandeis University
  • Advertised club mission to student body through social media campaigns, acquired 30 members in first semester
  • Led search for student written theater pieces and oversaw production schedules
  • Recruited theater professionals to collaborate with and mentor students
  • Assisted in smooth transition of officers upon departure

PRESIDENT | 03/2020 - 05/2022

Brandeis VoiceMale - Waltham, MA

  • Organized travel and performance at Radio City Music Hall
  • Represented and upheld group values, mission, and university requirements
  • Reinvented operations to accommodate the restrictions of Covid-19
  • Created an open, positive, and collaborative environment for group meetings
  • Communicated information clearly to group members through weekly emails

PRODUCER | 09/2021 - 12/2021

Fireside Theatre Company (Brandeis University) - Waltham, MA

  • Acquired performance space for a 5-show performance weekend
  • Fundraised and managed $4,175 from university departments and grants
  • Allocated funds to artistic departments for production design
  • Led effective and efficient weekly production meetings
  • Recruited Director/Choreographer and Lighting Designer, ensuring contractual paperwork was filed with university

BUSINESS MANAGER | 05/2019 - 03/2020

Brandeis VoiceMale - Waltham, MA

  • Represented group as point for all client-related business transactions
  • Addressed and communicated performance logistics to group
  • Advertised group brand to Boston area performance venues: acquired 2 new performance clients
  • Managed group finances ($8,000 net worth)

Additional Information

  • Maurice J. and Fay B. Karpf and Ari Hahn Peace Award – "Our Day Will Come: A Musical Tragedy" - Producer

Timeline

Director of Marketing (Part Time)

Actors Company of Natick
11.2022 - Current

Box Office Associate/Representative

Boston Ballet
09.2022 - Current

Actor/Educator

Speak About It
08.2022 - 05.2023

Artistic Administrator Apprentice

Penobscot Theatre Company
06.2019 - 09.2019

Bachelor of Arts - Business, Honors in Music (Musical Theatre Con.)

Brandeis University

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