Alexander Peterson
Newark,TX
Summary
Experienced facilities coordinator adept at optimizing operations and resolving challenges efficiently. Proven success in managing vendor relationships and implementing innovative solutions enterprise wide. Renowned for leading cross-functional teams and implementing cost-saving strategies. Seeking to leverage skills in a dynamic management role.
Overview
14
14
years of professional experience
Work History
Senior Facilities Coordinator
AMN Healthcare
Dallas, Texas
02.2022 - Current
- Led procurement transition for 3,000 employees, developing comprehensive guides for effective change management.
- Completed enterprise-wide AI agent deployment following Microsoft Copilot Developer Training.
- Achieved 10% cost reduction through strategic vendor negotiations and managed same-day office relocations.
- Implemented smart locker systems for hybrid workforce, enhancing operational efficiency.
- Partnered with IT to move enterprise purchasing access to single sign-on, strengthening corporate cybersecurity.
- Independently resolved an average of 1000 facilities tickets a year using ServiceNow, streamlining processes and boosting service delivery.
- Led initiatives within employee resource group supporting workplace inclusion and team member transitions.
- Earned promotion for operational excellence and finalist recognition for Customer Focus VIP Award.
Handyman/Business Owner
Peterson Professional Home Services
Rhome, TX
03.2018 - Current
- Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality.
- Requisitioned supplies and equipment for cleaning and maintenance functions.
- Operated hand and power tools to complete repairs.
- Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Used electrical drawings to troubleshoot and repair electro-mechanical and other systems.
- Kept interior and exterior of buildings clean, safe, and welcoming.
- Prepared units to ensure cleanliness and readiness for new tenants.
- Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Assessed system operations to identify potential areas requiring maintenance services.
- Employed part-time help as needed for large repair and construction jobs, while complying with employment laws and recordkeeping.
- Maintained equipment, materials and tool inventory to meet any repair or maintenance need with minimal delay.
- Fixed and managed electrical and plumbing problems quickly and effectively.
Facilities Coordinator
PowerHouse Retail Services
Crowley, TX
04.2021 - 12.2021
- Oversaw vendor-provided building, janitorial, pest control and landscaping services.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
- Administered and monitored budgets for contracts, equipment and supplies.
Project Assistant
QuikTrip
Euless, TX
02.2013 - 03.2018
- Exceeded company objectives by cooperating with employees to implement new ideas and practices.
- Transported materials to construction sites, including hoisting to elevated areas.
- Worked with senior project leaders to create project scopes and implement roadmaps.
- Met schedule and deadlines by ensuring that work was completed efficiently.
- Kept project progress aligned with client timelines and quality requirements through close attention to short- and long-term needs.
- Conducted research using various media sources to obtain relevant data for staff requirements.
- Prepared project reports and documented activities.
- Attached, caulked, and sealed industrial, commercial, and residential piping.
Assistant Manager
Quiktrip Corporation
Euless, TX
09.2012 - 03.2018
- Accurately completed cash register transactions.
- Adhered to all store retail procedures and policies.
- Attended workshops, seminars, and other training events to improve management qualities.
- Deployed humor, patience and empathy to resolve customer issues.
- Diagnosed and resolved problems based on customer information and needs.
- Educated customers about product options to exceed their experience.
- Facilitated stock management and inventory, conducting routine inventory audits and cycle counts.
- Greeted and directed customers.
- Resolved conflict between customers, between employees, and between customers and employees.
- Responsible for inventory, pricing, merchandising, and displays.
- Served multiple customers at once in a stressful, fast paced environment.
- Watched for, recognized, and prevented security risks.
- Planned and prepared workflow schedules, delegating tasks for 15-member team.
Education
Certification - Citizen Developer
Microsoft
San Diego, CA06-2026
College - General
Normandale Community College
Bloomington, MN06-2012
Skills
- AI agent development
- Friendly and outgoing demeanor
- Product expertise
- Objection handling
- Critical thinking
- Work order management
- Microsoft Office proficiency
- Invoicing and billing
- Scheduling and calendar management
- Workforce management
- Spreadsheet management
- Residential construction proficiency
- Power tool operation
- Blueprint and manual reading
- Electrical systems knowledge
- drywall installation
- Grounds maintenance
- Plumbing skills
- Safety protocols adherence
- Building maintenance
Timeline
Senior Facilities Coordinator
AMN Healthcare
02.2022 - Current
Facilities Coordinator
PowerHouse Retail Services
04.2021 - 12.2021
Handyman/Business Owner
Peterson Professional Home Services
03.2018 - Current
Project Assistant
QuikTrip
02.2013 - 03.2018
Assistant Manager
Quiktrip Corporation
09.2012 - 03.2018
College - General
Normandale Community College
Certification - Citizen Developer
Microsoft