Summary
Overview
Work History
Education
Skills
Timeline
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ALEXANDRA AGUAYO

Oak Lawn,IL

Summary

Coordinator with extensive experience in project management and team leadership. Expertise in optimizing operations and enhancing productivity through effective cross-functional collaboration. Proven track record of managing multiple projects concurrently while consistently meeting tight deadlines. Strong communication and problem-solving skills have driven significant improvements in previous roles.

Overview

9
9
years of professional experience

Work History

Commission Coordinator

HCSC - Blue Cross Blue Shield of Illinois
Downers Grove, Illinois
12.2024 - Current

Clarified commission program structures by analyzing Producer and General Agent marketing inquiries.

Generated monthly exception reports to identify discrepancies in financial data.

  • Streamlined commission tracking by administering a negotiated rate system.
  • Acquired expertise in Callidus incentive systems for enhanced performance analysis.
  • Learned BlueStar, Producer Manager, and Hallmark System 80 for comprehensive knowledge integration.
  • Gained understanding of HCSC marketing and commission programs to improve strategic planning.

Accounts Payable Team Lead

Crash Champions
Westmont, Illinois
09.2021 - 10.2024
  • Spearheaded a 10-member accounts payable team to ensure seamless daily operations.
  • Identified and implemented strategic process improvements, increasing team productivity by 20%.
  • Oversaw end-to-end accounts payable functions, ensuring accuracy and timeliness in transactions.
  • Processed invoices accurately and promptly, addressing inquiries on processing issues.
  • Reconciled monthly statements against accounts payable activity for financial integrity.
  • Trained and directed employees in billing functions, fostering teamwork and accountability.
  • Provided high-level support to Accounts Payable Supervisor, Manager, and Director.
  • Collaborated with project teams to analyze project requirements and financial implications.

Accounts Payable Specialist

Jack Phelan Jeep Dealership
01.2020 - 09.2021
  • Managed comprehensive accounts payable operations, including invoice processing, check distribution, and vendor relations
  • Collaborated with finance team on monthly closings, contributing to timely and accurate financial reporting
  • Developed and maintained detailed financial spreadsheets, enhancing data visibility and decision-making processes

License and Title Clerk

Jack Phelan Jeep Dealership
01.2018 - 01.2020
  • Orchestrated vehicle payoffs and managed licensing and titling for multi-state transactions
  • Supervised two team members, providing guidance and ensuring adherence to departmental standards
  • Expanded role to include accounts payable duties and dealer trade operations, demonstrating versatility and initiative

Service Filer

Jack Phelan Jeep Dealership
01.2017 - 01.2018
  • Cultivated strong customer relationships through attentive service and effective communication
  • Managed diverse responsibilities, including inventory control, dealer trades, and financial transactions
  • Streamlined new and used vehicle deal packaging, improving operational efficiency

Education

Office Management Technology -

Morton College
Cicero, IL
01.2015

Skills

  • Accounting software expertise (D365, Sage)
  • Invoice processing and payment scheduling
  • Vendor management
  • Financial reconciliation and reporting
  • Accounts payable compliance
  • Process improvement strategies
  • Team leadership
  • Cross-functional collaboration
  • Data analysis
  • Problem solving
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Month-end closing processes
  • Cash flow management
  • ERP systems knowledge (Fresh Desk, Ivanti, Parts Trader)
  • Electronic payments processing
  • Performance tracking methodologies
  • Customer relationship management expertise
  • Understanding of internal controls
  • Work planning and prioritization
  • Decision-making skills
  • Multitasking and organization
  • Scheduling and calendar management
  • Team collaboration strategies
  • Customer service excellence
  • Microsoft Office proficiency
  • Task prioritization techniques

Timeline

Commission Coordinator

HCSC - Blue Cross Blue Shield of Illinois
12.2024 - Current

Accounts Payable Team Lead

Crash Champions
09.2021 - 10.2024

Accounts Payable Specialist

Jack Phelan Jeep Dealership
01.2020 - 09.2021

License and Title Clerk

Jack Phelan Jeep Dealership
01.2018 - 01.2020

Service Filer

Jack Phelan Jeep Dealership
01.2017 - 01.2018

Office Management Technology -

Morton College
ALEXANDRA AGUAYO
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