Alexandra Alemany
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Director of Business Growth
Stafi
Miami, FL
02.2024 - 11.2024
- Collaborated with executive leadership to define long-term vision and growth strategies across divisions.
- Assisted in training new staff on sales techniques and company policies.
- Collaborated with team members to achieve daily sales targets consistently.
- Conducted product demonstrations to engage customers and boost sales.
Server
Neiman Marcus
Miami, FL
11.2022 - 02.2024
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
NBA Dancer
The Miami Heat
Miami, FL
07.2021 - 06.2023
- Ability to make quick decisions on court in the presence of pressure due to an arena filled with fans.
- Communicated effectively with other dancers to ensure smooth transitions between moves.
- Analyzed audience reactions during performances to determine which parts were successful.
- Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.
- Built and cultivated lasting professional relationships with other dancers, choreographers, employees, and high end cliental.
Server/Bartender
Texas Roadhouse
09.2020 - 09.2022
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Cheer Coach
Idol Cheer Gym
04.2020 - 05.2022
- Created and implemented an effective training program for team members.
- Organized weekly practice sessions, competitions, and other events related to cheerleading.
- Encouraged team spirit among participants while maintaining discipline at all times.
- Communicated effectively with parents regarding student progress and upcoming activities and events.
Cashier
Miami Grill
08.2019 - 09.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Trained new team members in cash register operation, stock procedures and customer services.
Receptionist
Roxy Theatre Group
08.2018 - 05.2019
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
High School Diploma -
John A. Ferguson High School
06.2020
Associate of Arts - Chemistry major
Miami Dade College
Skills
- Problem-Solving
- Public Speaking
- Relationship building
- Verbal and written communication
- People management
Education and Training
true
Occupation
NBA Dancer/Server
Timeline
Director of Business Growth
Stafi
02.2024 - 11.2024
Server
Neiman Marcus
11.2022 - 02.2024
NBA Dancer
The Miami Heat
07.2021 - 06.2023
Server/Bartender
Texas Roadhouse
09.2020 - 09.2022
Cheer Coach
Idol Cheer Gym
04.2020 - 05.2022
Cashier
Miami Grill
08.2019 - 09.2020
Receptionist
Roxy Theatre Group
08.2018 - 05.2019
Associate of Arts - Chemistry major
Miami Dade College
High School Diploma -
John A. Ferguson High School