Alexandra Alfonso
Hialeah,FL
Summary
Organized and dedicated Surgical Coordinator with proven track record of providing exceptional customer service in fast-paced environments. Offering precise attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Surgery Coordinator
The Sosa Clinic
05.2022 - 06.2024
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Collaborated with surgical team members to maintain a well-organized and efficient operating room environment.
- Increased patient satisfaction with pre-surgery preparation by providing clear instructions and addressing any concerns or questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Educated patients about surgeries and provided treatment plan documentation.
Education
High School Diploma -
YOUTH CO-OP PREPARATORY SCHOOL
06.2022
Skills
- Bilingual (English & Spanish)
- Communication Skills
- Patient coordination
- Post Operative Care
- Procedure Preparation
- Patient Counseling
- Following up with patients
- Patient Relations
- Payment Collection
- Schedule Coordination
- Customer Service
- Problem-Solving
- Time Management
- Collaboration and Teamwork
- Adaptable and Flexible
- Organization and Time Management
- Critical Thinking
References
Upon Request.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Surgery Coordinator
The Sosa Clinic
05.2022 - 06.2024
High School Diploma -
YOUTH CO-OP PREPARATORY SCHOOL