Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic

Alexandra Allen

Smithville

Summary

Dynamic and results-driven professional with extensive experience at Village Catering Company, excelling in event management and customer satisfaction. Proven ability in food safety practices and team leadership, ensuring high-quality service and seamless operations. Adept at problem-solving and strategic thinking, consistently enhancing client experiences and achieving successful event outcomes.

Overview

4
4
years of professional experience

Work History

Lead Caterer

Village Catering Company
Smithville
07.2024 - Current
  • Directed setup of banquet tables, buffets and other food service areas.
  • Inspected catering sites prior to events to ensure they met requirements for cleanliness and safety.
  • Oversaw food preparation activities to ensure proper safety standards were met.
  • Supervised the packing and transport of all catering items from the kitchen to the event location.
  • Coordinated delivery of all necessary equipment for catered events.
  • Ensured compliance with health regulations regarding storage, sanitation and hygiene.
  • Resolved any customer complaints or issues that may have arisen during an event.
  • Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
  • Served guest tables by transporting meals and beverages from kitchen and bar areas.
  • Trained new employees to perform duties.
  • Delegated work to staff, setting priorities and goals.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Retail Sales Associate

Bath and Body Works, Limited Brands
Wooster
10.2022 - 10.2024
  • Assisted customers with finding the right product for their needs.
  • Offered suggestions for additional items that may be of interest to customers.
  • Processed returned merchandise according to company policies.
  • Handled customer complaints in a professional manner.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Kept informed about new products arriving at the store on a regular basis.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Stocked shelves with merchandise according to company standards.
  • Participated in team meetings and training sessions.
  • Demonstrated product features to customers.
  • Promoted special offers and discounts to encourage additional purchases.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Greeted customers upon entering the store and provided assistance.
  • Provided product information and answered customer questions.
  • Organized displays to attract customers and promote sales.

Stocker

Buehler's Fresh Foods
Wooster
03.2021 - 08.2022
  • Received and processed incoming shipments of merchandise.
  • Arranged merchandise in an attractive manner to promote sales.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Assisted with store displays and window dressing as needed.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Sorted returned merchandise for restocking or disposal.
  • Provided customer service by answering questions about product location, price and availability.
  • Stocked shelves with newly arrived products.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Inspected stock for damage or defects and reported issues to management.
  • Removed outdated products from shelves in accordance with company policy.

Education

Bachelor of Arts - Visual Communication Design

Kent State University
Kent, OH
05-2025

Skills

  • Visual communication and graphic design
  • Adobe Creative Suite proficiency
  • User experience design
  • Brand identity development
  • Project management and task delegation
  • Customer service and client satisfaction
  • Team collaboration and leadership
  • Problem solving and conflict resolution
  • Strategic thinking and decision making
  • Food preparation and safety practices
  • Event management and meeting deadlines
  • Presentation skills and public speaking
  • POS terminal operation

Accomplishments

  • Recognized for excellence with an Employee Spotlight 3 times while employed with Bath and Body Works.

Timeline

Lead Caterer

Village Catering Company
07.2024 - Current

Retail Sales Associate

Bath and Body Works, Limited Brands
10.2022 - 10.2024

Stocker

Buehler's Fresh Foods
03.2021 - 08.2022

Bachelor of Arts - Visual Communication Design

Kent State University

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