Alexandra Amburn
Uniontown,PA
Summary
Passionate healthcare worker of 5 years with knowledge in multiple areas of the field. From check in to check out, referrals, ordering testing, medication and testing prior authorizations and managing the providers schedules. Prior 5 years experience in social work which helped to achieve multiple clerical skills, professional communication skills and deep compassion for others.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
Montgomery Medical
Smithfield, Pennsylvania
08.2020 - Current
- Assisted medical staff with administrative tasks to enhance operational efficiency.
- Coordinated communication between patients and healthcare providers effectively.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Managed medical records using an electronic health record system.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Processed referrals for specialist visits or diagnostic tests.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Complete and manage prior authorizations for CT/MRIs and all medications for the entire office.
- Manage a total of 10 providers schedule.
- EHR efficient
Clerk Typist
Fayette County Children and Youth Services
Uniontown, US
05.2014 - 06.2020
- A clerk typist at cys answers the phone, directs clients to the appropriate worker, assists caseworkers with paperwork, receives and disperses incoming mail to the appropriate employees.
- A secretary also schedules and takes notes at meetings, schedules vehicles for maintenance, completes data entry, filing, customer service, dictation.
- A case aide is a assistance to the whole agency. A case aide files and manages files, answers phones, sends faxes, and assists case workers with any and all requests.
- A case aide also carries their own clientele for caseworkers. A case aide spends time in the field as well, collecting random drug screens from clients for the caseworkers.
- Case aides also dictate for caseworks and theirselves of any and all information pertaining to a case. A case aide also transports any clientele as requested.
- I have accomplished many things at this job such as.. professional communication skills, teaching myself the entire filing and computer system used at my place of employment and learning different ways to interact and help the families I come across.
- My biggest accomplishment as a case aide would be, being able to help and guide all the families I have met and managed over the past 5 years.
Education
None - Business administration
Virginia college online
Work at HomeHigh school diploma -
Skills
- Social Services
- Clerical
- Excel
- Data Entry
- Filing
- Organizational Skills
- Outlook
- Scheduling
- Receptionist
- Front Desk
- Customer Service
- Typing
- Electronic health records
- Insurance verification
- Appointment scheduling
- HIPAA compliance
- Patient communication
- Referral processing
- Documentation management
- Time management
- Attention to detail
- Workload management
- Prior authorization requests
- Medical terminologies
- Multitasking and organization
- ICD-10 coding
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Office Assistant
Montgomery Medical
08.2020 - Current
Clerk Typist
Fayette County Children and Youth Services
05.2014 - 06.2020
None - Business administration
Virginia college online