Alexandra Anderson
Charlotte,NC
Summary
Dynamic leader with a proven track record at Carolina Asthma & Allergy Center, enhancing operational efficiency and patient satisfaction. Skilled in staff training, project management, and fostering strong team relationships. Achieved significant improvements in service quality by leveraging excellent communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Carolina Asthma & Allergy Center
01.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Patient Service Specialist
Carolina Asthma & Allergy Center
01.2020 - 01.2021
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
- Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Trained new team members on clinic procedures, fostering a welcoming and cohesive work environment.
Education
High School Diploma -
Independence High School
Charlotte2020
Skills
- Staff Training and Development
- Excellent Communication
- Documentation And Reporting
- Workload Management
- Project Management
- Multitasking Abilities
- Time Management
Timeline
Assistant Manager
Carolina Asthma & Allergy Center
01.2021 - Current
Patient Service Specialist
Carolina Asthma & Allergy Center
01.2020 - 01.2021
High School Diploma -
Independence High School
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