Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexandra Anunciacion

Concord,United States

Summary

Talented professional highly skilled in handling low voltage Sound and Communication diagnostics, installations and repairs. I have been recognized consistently for outstanding performance, customer service and quality work for the customers we service. I excel in the challenges that are given to me on a daily basis.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Field Service Technician

Netronix
01.2021 - Current
  • Responsible for Installation/Service of Safety and Security devices, programming, testing, troubleshooting and maintaining low voltage electronic security systems/products for multiple customers daily. Averaging 3-4 service calls a day.
  • Knowledge of Security access control systems (i.e Lenel Software, Milestone, Amag, CCure, ExacQvision, OpenPath, AssaAbloy, Stentofon, Avigilon, Pelco etc.)
  • Coordinate job walks to provide complete scope documents, project plans, implementation oversight and project closeout services
  • Accurately complete all necessary paperwork, including but not limited to work orders, service order sheets, time logs and security system audits globally. SLA log through Bluefolder after each service call.
  • Read blueprints, run and install cable, mount system panels/devices, and wire circuit and electrical connections for access control, CCTV and intrusion detection systems
  • Install/Service door hardware such as locking mechanisms, electrical door strikes, hinges, crash bars, mag locks, power supplies, door hardware vertical rods, circuit boards, turnstiles, help phones, code blues, cameras, servers, panic buttons, pull stations, etc.

Senior Technician

International Brotherhood of Electrical Workers (IBEW)
01.2015 - Current
  • Responsible for installation of Safety and Security devices, programming, testing, troubleshooting and maintaining low voltage electronic security systems/products
  • Knowledge of Security access control systems (i.e Lenel Software)
  • Coordinate job walks to provide complete scope documents, project plans, implementation oversight and project closeout services
  • Accurately complete all necessary paperwork, including but not limited to work orders, service order sheets, time logs and security system audits globally
  • Read blueprints, run and install cable, mount system panels/devices, and wire circuit and electrical connections for access control, CCTV and intrusion detection systems
  • Install door hardware such as locking mechanisms, electrical door strikes, hinges, Von Duprin power supplies, troubleshooting door hardware vertical rods and circuit boards.

Embedded Senior Technician

Nvidia
01.2015 - 04.2021
  • Currently working with Lenel, Skypoint, Facility Commander, Pivot3, Ocularis, ONSSI, and Aruba Wireless Mesh Systems
  • Responsible for installation of Safety and Security devices, programming, testing, troubleshooting and maintaining low voltage electronic security systems/products
  • Knowledge of Security access control systems (i.e Lenel Software)
  • Coordinate job walks to provide complete scope documents, project plans, implementation oversight and project closeout services
  • Accurately complete all necessary paperwork, including but not limited to work orders, service order sheets, time logs and security system audits globally
  • Read blueprints, run and install cable, mount system panels/devices, and wire circuit and electrical connections for access control, CCTV and intrusion detection systems
  • Install door hardware such as locking mechanisms, electrical door strikes, hinges, Von Duprin power supplies, troubleshooting door hardware vertical rods and circuit boards.

Embedded Senior Technician

Nvidia, Safety and Security
01.2015 - 01.2021
  • Currently working with Lenel, Skypoint, Facility Commander, Pivot3, Ocularis, ONSSI, and Aruba Wireless Mesh Systems
  • Responsible for installation of Safety and Security devices, programming, testing, troubleshooting and maintaining low voltage electronic security systems/products
  • Knowledge of Security access control systems (i.e Lenel Software)
  • Coordinate job walks to provide complete scope documents, project plans, implementation oversight and project closeout services
  • Accurately complete all necessary paperwork, including but not limited to work orders, service order sheets, time logs and security system audits globally
  • Read blueprints, run and install cable, mount system panels/devices, and wire circuit and electrical connections for access control, CCTV and intrusion detection systems
  • Install door hardware such as locking mechanisms, electrical door strikes, hinges, Von Duprin power supplies, troubleshooting door hardware vertical rods and circuit boards.

Senior Technician

Embedded tech, Stanley Black & Decker, Inc.
01.2013 - 01.2015

Hired in as an embedded technician for Nvidia. My job responsibilities were completing small installs such as 200ft cable pulls to installing a door pack, reader, door contact, electrified lock, electrified hinge, and rex and programming the door and bringing it online. I also was in charge of service for the entire Santa Clara site. This was a total of about 15 buildings. I was in charge of all low voltage access control systems, such as Lenel, Milestone, Code Blue, and Automatic Systems turnstiles. I helped set up the facial recognition on the turnstiles with the Nvidia team. I also ran multiple jobs for the customer when big installs were being done.

Senior Technician

Northland Controls
01.2008 - 01.2013

I began working for Northland as an apprentice doing cable pulling and installs of mainly Lenel systems. I was sent to Lenel certification classes where I received my silver certification. I spent 5 years out in the construction field doing installs and learning how the systems worked form wiring up the panels/devices to trouble shooting any issues that involved programming changes. I worked at multiple sites such as Apple, eBay, PayPal, Kaiser and google. I began running 3 jobs for Autodesk in the year 2012, which I wanted to broaden my horizons and began learning more systems and devices.

Education

Undecided -

West Valley College
Saratoga, CA

Associate's degree, Criminal Justice -

San Jose State University
San Jose, CA
01.2007

Some College (No Degree) - Criminal Justice

Saint Francis High School
Mountain View, CA

Skills

  • Providing SLA on daily basis
  • Documentation
  • Access Control
  • Access Control Systems
  • Audits
  • Reports
  • Blue Prints
  • Programming
  • Trouble Shooting
  • Problem Solver
  • Filling out tickets and documenting work conducted each day

Certification

  • Milestone Integration Technician Certified
  • OpenPath
  • Orion Entrance Control Certified
  • Lenel: CR1000, CR2000, CR4000, CR5000, Lenel S2
  • Zenitel: OnDemand-ICX-AlphaCom-Features and Applications, Zenitel OnDeman-AlphaCom-Getting Started, Zenitel IC Edge, Zenitel This is Video, Zenitel On Demand-The IC-Edge System
  • Boom/Scissor Lift Certified
  • CommendUSA Certified
  • AssaAbloy
  • N2

Timeline

Senior Field Service Technician

Netronix
01.2021 - Current

Senior Technician

International Brotherhood of Electrical Workers (IBEW)
01.2015 - Current

Embedded Senior Technician

Nvidia
01.2015 - 04.2021

Embedded Senior Technician

Nvidia, Safety and Security
01.2015 - 01.2021

Senior Technician

Embedded tech, Stanley Black & Decker, Inc.
01.2013 - 01.2015

Senior Technician

Northland Controls
01.2008 - 01.2013

Undecided -

West Valley College

Associate's degree, Criminal Justice -

San Jose State University

Some College (No Degree) - Criminal Justice

Saint Francis High School
Alexandra Anunciacion