Alexandra Aponte
Coral Springs,Florida
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physician Shadow
Dr. Osvaldo Torres
Coral Springs, Florida
06.2023 - 08.2023
- Reviewed patient charts to understand diagnosis and treatment plans for various conditions.
- Interviewed patients about symptoms and conducted thorough physical examinations.
- Assisted physicians in patient care, including taking vital signs and medical histories.
- Observed physician-patient interactions, noting communication techniques and bedside manner.
- Learned the importance of maintaining accurate records of patient visits, treatments and medications prescribed.
Sales Associate
Orangetheory Fitness
Tampa, FL
08.2022 - 05.2023
- Maintained records related to sales for store management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Handled customer complaints professionally.
- Developed promotional strategies to increase sales volume.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Collaborated with management teams to develop innovative marketing strategies.
- Answered incoming telephone calls to provide store, product and services information.
- Adhered to company initiatives and achieved established goals.
- Worked marketing events to reach potential leads.
Sales Associate
Orangetheory Fitness
Parkland, FL
01.2022 - 07.2022
- Maintained records related to sales for store management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Handled customer complaints professionally.
- Developed promotional strategies to increase sales volume.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Collaborated with management teams to develop innovative marketing strategies.
- Answered incoming telephone calls to provide store, product and services information.
- Adhered to company initiatives and achieved established goals.
- Worked marketing events to reach potential leads.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Sales Associate
Orangetheory Fitness
Edmond, Oklahoma
08.2020 - 11.2021
- Maintained records related to sales for store management.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
- Handled customer complaints professionally.
- Developed promotional strategies to increase sales volume.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Collaborated with management teams to develop innovative marketing strategies.
- Answered incoming telephone calls to provide store, product and services information.
- Adhered to company initiatives and achieved established goals.
- Worked marketing events to reach potential leads.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Athletics Assistant
OKLAHOMA CHRISTIAN UNIVERSITY
Edmond, OK
08.2020 - 12.2020
- Organized and managed daily athletic events, including setting up fields and equipment.
- Ensured compliance with all safety regulations when setting up athletic fields before games or practices.
- Understood and followed oral and written directions.
- Attended weekly staff meetings with other athletics assistants to discuss current projects and events related to sports programs at various schools in the district.
- Created and distributed weekly newsletters to players, families, and coaches about upcoming events, game results, and team news.
- Met with staff to discuss rules, regulations and work-related problems.
Sales Representative
Cutco
Coral Springs, FL
04.2019 - 07.2020
- Generated new sales leads through cold calling and networking activities.
- Described merchandise and explained use, operation and care.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing with customers to maximize profits.
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Presented products and services to prospective and existing customers to meet client needs.
- Placed orders and answered customer questions through Zoom meetings and over the phone to maximize customer service.
- Adhered to company initiatives and achieved established goals.
- Monitored customer order process and addressed customer issues.
- Attended industry events such as conferences, seminars.
- Maintained accurate records of all sales and prospecting activities.
Cashier/Customer Service
Juicery Rx
Parkland, FL
05.2018 - 08.2019
- Maintained current knowledge of store promotions to highlight sales to customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Placed orders and answered customer questions in-person and over the phone to maximize customer service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits, or changes due to customers.
- Counted and balanced cashier drawers.
- Conducted price checks for special orders or discounts as requested by customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered phone calls to assist customers with questions and orders.
Education
Some College (No Degree) -
University of South Florida
Tampa, FLSome College (No Degree) -
Oklahoma Christian University
Edmond, OKSkills
- Research
- Writing Skills
- Customer service
- Patient Counseling
- Chart Review
- Product Sales
- Sales Development
- Inventory Control
- Payment Processing
- Multi-Tasking Strength
- Written and Oral Communication Skills
- Positive and Professional
- Teamwork and Collaboration
- Money Handling
- Product and Service Knowledge
- Closing Sales
- Strategy Development
- Post-Sales Support
- Customer Service
- Product Recommendations
- Product Promotions
- Strategic Planning
- Sales Training
- Problem-Solving
- Client Service
- Cash Register Operation
- Conflict Resolution
- Reliable and Punctual
- Cash Handling
- Problem-Solving Skills
- Listening Skills
- Excellent Communication Skills
- Store Opening and Closing
- Time Management
- Relationship Building
- Collaboration and Teamwork
- Decision-Making
- Attention to Detail
- Recreational Program Planning
- Facilities Management
- Staff Training
- Records Management
- Customer Retention
- Network Development
- Sales Closing
- Product and Service Sales
- Customer Relations
Languages
- Spanish, Expert
- Portuguese, Fluent
- English, Expert
Awards
Athlete of the year, 04/2017, I played 6 sports in High School and maintained a 3.8 GPA. Future Medical Leaders, 07/2019, I was invited to go to The University of Massachusetts to attend a 3-day seminar for Pre-Med students. The requirements were to be on the school's honors roll and to have three or more recommendation letters from teachers. The National Society of Leadership and Success, Fall Semester, 2022, Due to academic success, I was invited to be part of the University of South Florida’s National Society of Leadership and Success with access to academic scholarships and leadership opportunities.
Academic Clubs and Volunteer Hours
- Volunteer at Feeding Tampa Bay (75+ hrs)
- Member of the Minorities in Medicine Club at USF.
Certification
- CPR Certified (Adult/Child/Infant CPR & First Aid & AED)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
Affiliations
- Member of VYB Company Competitive Dance Team.
- Work out at the Gym 5-6 days a week.
- Boxing and Cycling classes at USF's Recreational Center.
Accomplishments
Athlete of the year
April 2017
Formed part of 6 sports in High School and maintained a 3.8 GPA.
Future Medical Leaders
July 2019
3-day seminar for honored Pre-Med students at the University of Massachusetts.
The National Society of Leadership and Success
Fall Semester, 2022
University of South Florida’s National Society of Leadership and Success with access to academic scholarships and leadership opportunities.
Timeline
Physician Shadow
Dr. Osvaldo Torres
06.2023 - 08.2023
Sales Associate
Orangetheory Fitness
08.2022 - 05.2023
Sales Associate
Orangetheory Fitness
01.2022 - 07.2022
Sales Associate
Orangetheory Fitness
08.2020 - 11.2021
Athletics Assistant
OKLAHOMA CHRISTIAN UNIVERSITY
08.2020 - 12.2020
Sales Representative
Cutco
04.2019 - 07.2020
Cashier/Customer Service
Juicery Rx
05.2018 - 08.2019
Some College (No Degree) -
University of South Florida
Some College (No Degree) -
Oklahoma Christian University
- CPR Certified (Adult/Child/Infant CPR & First Aid & AED)