Alexandra Armstrong
Atlanta,GA
Summary
Proven professional with a track record of minimizing financial risk for State Farm and enhancing case efficiency at The Michael Day Law Firm. Skilled in file management and customer service, adept at negotiating settlements and managing legal documentation. Demonstrates meticulous compliance and organizational abilities, significantly contributing to operational excellence.
Overview
3
3
years of professional experience
Work History
Claims Adjuster
State Farm
Dunwoody, GA
11.2023 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Paralegal
The Michael Day Law Firm
Decatur, GA
08.2022 - 11.2023
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Medical Assistant
AICA ORTHOPEDIC
Stockbridge, GA
06.2021 - 08.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
John F Kennedy
Indiana University, Purdue University Indianapolis
Indianapolis, INSkills
- Data Entry
- File Management
- Spreadsheet Management
- Customer Service
Timeline
Claims Adjuster
State Farm
11.2023 - Current
Paralegal
The Michael Day Law Firm
08.2022 - 11.2023
Medical Assistant
AICA ORTHOPEDIC
06.2021 - 08.2022
John F Kennedy
Indiana University, Purdue University Indianapolis