Alexandra Augustin Pélissier

Head of the Department

Ministry Of Education

02.1992 - 10.2021

Mentored department staff members, fostering a culture of continuous learning and professional development.
Established key performance indicators and monitored progress towards meeting departmental objectives consistently.
Developed comprehensive policies and procedures for managing risks associated with departmental activities efficiently while adhering to regulatory requirements as applicable.
Developed and executed strategic plans for achieving departmental goals, leading to significant business growth.
Facilitated knowledge sharing among staff members through regular training sessions on best practices relevant to their roles within the organization.
Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
Improved employee morale and productivity through effective leadership and communication strategies.
Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
Collaborated with cross-functional teams to drive innovation and maximize overall organizational performance.
Launched new initiatives that contributed to the expansion of the organization''s market share within the industry.
Maintained a high level of employee engagement by recognizing individual and team accomplishments, celebrating success stories, and addressing performance gaps constructively.
Evaluated the effectiveness of departmental programs and initiatives regularly, making adjustments as necessary to optimize outcomes in line with organizational goals and objectives.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Developed detailed plans based on broad guidance and direction.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.