Alexandra Badillo
Hialeah,United States
Summary
Detail-oriented, efficient and organized professional with extensive experience. Possess strong analytical and problem solving skills, with the ability to make well thought out decisions. Highly trustworthy, discreet and ethical. Resourceful in the completion of projects, effective at multi- tasking. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Sales Administrative Assistant
Source Furniture
2014.06 - Current
- Resolve order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
- Forwards samples by entering request; arranging shipment; notifying customer. Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.
- Dealing with the general inquiries of the sales team.
- Enter orders, cases, and other inquiries into the system.
- Explain product details, warranties, and options to customers.
- Respond to emails, phone calls, and other forms of correspondence.
- Explain promotional offers.
- Ensure all client information is correct.
- Support the marketing department by going to trade shows/promotional events.
- Run daily reports for inventory, current orders in production, and price requests sent to the engineer.
- Submitting quotes, invoices, or acknowledgements to customers.
- Inputting the proper information in quotes/orders, as in onsite dates, product adjustments, references for custom products, finishes, and etc.
- Following up with production, making sure the order is on time for delivery date.
- Communicating with logistics, manufacturing, and the upholstery department for updates or changes.
- Monitored office inventory to maintain adequate supply levels and order products.
- Trained employees on best practices and protocol while managing the administrative team to ensure optimal productivity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Carried out day-day-day duties accurately and efficiently.
Education
High School Diploma -
Hialeah Senior Highschool
06.2013
Skills
- Adaptability and Flexibility
- Salesforce Expert
- Works well under pressure
- Attention to detail
- Professional phone etiquette
- Excellent communication skills
- Customer Service
- Data Entry
- Detail-oriented
- Strong problem solver
- Multitasking and Time Management
- Task Prioritization
- Credit card payment process
- Microsoft Office expertise
- Training and coaching
- Report Preparation
Timeline
Sales Administrative Assistant
Source Furniture
2014.06 - Current
High School Diploma -
Hialeah Senior Highschool
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