Alexandra Bagnoche
Carmel,IN
Summary
Highly skilled Order Processor with extensive experience in inventory management and data entry accuracy. Proven ability to enhance customer satisfaction through efficient order processing and proactive problem-solving. Adept at utilizing CRM systems and strengthening organizational processes to improve productivity and service quality.
Overview
10
10
years of professional experience
Work History
Order Processor
NVB Playgrounds
Indianapolis, IN
06.2024 - 01.2025
- Created purchase orders aligning with specific customer needs, enhancing order accuracy.
- Developed a systematic filing system improving traceability and reducing processing time.
- Reviewed and confirmed customer orders, ensuring precise product, quantity, and pricing.
- Monitored inventory and proactively documented replenishment requirements to avoid shortages.
- Utilized CRM systems for efficient tracking of customer interactions and sales opportunities.
Contract Administrator Representative
Group 1001
Zionsville, IN
08.2023 - 05.2024
- Process and review new business paperwork to issue the business accurately and in a timely manner. Including entering data into the system, checking for NIGOs, suitability reviews
- Learning, retaining, and updating one’s knowledge of financial product information, internal processes, and procedures.
- Provide information regarding contract values, contract status updates, withdrawals, reallocations, and residual/sub-payment transfers.
- Strong problem-solving skills, collaboration with internal and external systems, leadership, and communication skills.
- Maintain an organized system of physical and digital documents.
Patient & Investigator Support Coordinator
LabCorp
Indianapolis, IN
03.2021 - 08.2023
- Notifying investigator sites, sponsors, and affiliates of laboratory results, sponsor-determined flags, and test cancellations, as defined in the Statement of Work (SOW).
- Monitoring, tracking, and resolving accession holds, and informing the Supervisor and the associated Project Manager of any delays.
- Support sites and sponsors with project-related questions via phone and email.
- Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP).
- Ability to work independently.
Health Information Technician
Community Health Network
Indianapolis, IN
06.2015 - 03.2021
- Analyze, process, and maintain medical records for hospital and clinic patients in a manner consistent with federal guidelines.
- Data entry, scanning, and indexing of various EMRs.
- Understanding of medical terminology.
- Organized subsystems to execute the proper collection of data.
Education
High School Diploma -
Edgewood High School
Ellettsville, IN06-2004
Some College (No Degree) - Medical Billing & Coding
Purdue Global
IndianapolisSkills
- Customer Relationship Management
- Data entry accuracy
- Inventory Control
- Organizational Skills
- Problem Solving
Timeline
Order Processor
NVB Playgrounds
06.2024 - 01.2025
Contract Administrator Representative
Group 1001
08.2023 - 05.2024
Patient & Investigator Support Coordinator
LabCorp
03.2021 - 08.2023
Health Information Technician
Community Health Network
06.2015 - 03.2021
High School Diploma -
Edgewood High School
Some College (No Degree) - Medical Billing & Coding
Purdue Global
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