Server
Firebirds Wood Fired Grill
Winston Salen , NC
02.2023 - 12.2024
Alexandra Ball
Winston-Salem,NC
Work History
Server
P.F. Chang’s
11.2021 - 03.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Cultivated warm relationships with regular customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Waitress
Copa Rocka Cantina
03.2016 - 03.2022
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Used cash registers and credit card machines to cash out customers.
Education
Starmount High School
Boonville, NC05.2014
Skills
- Dining Room Cleaning and Upkeep
- Table Preparation
- Warm and Friendly
- Bus Tables
- Cool Under Pressure
- Natural Leadership
- Billing and Payment Processing
- Covid Symptom Screening
Timeline
Server
Firebirds Wood Fired Grill
02.2023 - 12.2024
Server
P.F. Chang’s
11.2021 - 03.2023
Waitress
Copa Rocka Cantina
03.2016 - 03.2022
Starmount High School