Alexandra Bang
Wesley Chapel,FL
Summary
Highly organized Marketing & Event planner with relevant experience in coordinating and managing successful large-scale events. Strong skills in vendor management, budgeting, and logistics planning. Known for creativity in event design and adept at multitasking under pressure to meet tight deadlines. Impactful work history demonstrating ability to handle multiple projects simultaneously while ensuring client satisfaction.
Highly organized Personal Assistant with experience in managing schedules, coordinating travel, and handling administrative tasks. Strengths include strong multitasking ability, maintaining confidentiality, and providing top-notch support to executives. Proven track record of enhancing office efficiency by taking initiative in streamlining processes and improving communication flow.
Overview
14
14
years of professional experience
Work History
Personal Assistant
Privately Owned Business
Tampa, FL
03.2024 - Current
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Sorted mail received daily for distribution throughout the office.
- Implemented and maintained organizational systems to increase office efficiency.
- Handled 150-200 inbound calls a week.
- Built clientele and became the number one salesperson consecutively.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
Marketing Manager
Ferman | Harley Davidson
Wesley Chapel , FL
09.2018 - 01.2024
- Generated content for website, Facebook, Instagram, TikTok.
- Cultivated and maintained relationships with guests and vendors.
- Utilized social media to increase brand visibility.
- Hosted daily, weekly, bi-monthly meetings.
- Built relationships with influencers and industry professionals to expand reach.
- Monitored and analyzed marketing programs to improve ROI.
- Analyzed market trends and identified potential new markets.
- Hosted events on multiple sites. Booked all vendors, band, entertainment, tents, portapotties, etc.
- Handled all Pasco County permitting and set up safe events.
- Evaluated the effectiveness of marketing campaigns using analytics tools.
- Decorated for all events.
- Tracked, analyzed and reported on marketing program results.
- Created marketing policies and procedures, evaluating and revising to maximize team efforts.
Guest Relations Manager | VP Personal Assistant
Ferman | Brandon Harley Davidson
Tampa, FL
11.2013 - 09.2018
- Developed and implemented customer service policies and procedures for Guest Relations team.
- Facilitated guest feedback surveys to identify areas of improvement in customer service.
- Assisted guests with inquiries regarding hotel amenities, local attractions, transportation options.
- Organized special events for guests, such as meet-and-greets.
- Performed administrative tasks such as updating databases or preparing documents.
- Ran errands, put together documents, and handled scheduling for the VP.
- Scheduled meetings and managed calendars.
- Plan travel, including flights, accommodation, and ground transportation.
- Coordinate events and speaking engagements.
- Booked reservations for company dinners.
- Hosted United Way Breakfasts every year for charity.
General Merchandise Manager
Ferman | Brandon Harley Davidson
Brandon, FL
08.2010 - 11.2013
- Showroom sales.
- Merchandise Ordering.
- High switchboard phone.
- All stock orders on a weekly basis.
- All merchandise warranties.
- Hiring and training of new staff for the department.
- Performed weekly audits of the store's merchandise displays.
- Scheduling of all employees' shifts.
- Designed displays around the store to make the store experience interactive and engaging.
- Maintained inventory control systems to ensure accurate stock levels.
- Placed prices and descriptive signage to enhance displays and promote items.
Education
High School Diploma -
Smithtown High School East
Smithtown, NYSkills
- Leadership expereince
- Marketing
- Event planning
- Permitting
- Word, excel, office
- Top notch Customer service skills
- 15 years in customer service industry
- Social media
- Team building
- Quick learner
- Delightful perosnality
- Attention to detail
- Problem solver
- Computer literate
- Creative
- High volume Switchboard phone
- Calendar Management
- Client Relations
- Guest Relations
- Travel Arrangements
- Valid Driver's License
REFERENCES
- Chelsey Fischer - Berts Baracuda Harley Davidson Sales Manager - Ex Co-Worker #813-410-4344
- Gary Smith - Tampa Harley Davidson - Ex General Manager #352-585-3072
- Silvana Golzman - Ferman Group - Ex Co-Worker #813-455-3975
Timeline
Personal Assistant
Privately Owned Business
03.2024 - Current
Marketing Manager
Ferman | Harley Davidson
09.2018 - 01.2024
Guest Relations Manager | VP Personal Assistant
Ferman | Brandon Harley Davidson
11.2013 - 09.2018
General Merchandise Manager
Ferman | Brandon Harley Davidson
08.2010 - 11.2013
High School Diploma -
Smithtown High School East
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