Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Alexandra Barnett

Elkhart,IL

Summary

Dynamic Office Manager at Bailey Hardwoods with proven expertise in customer relations and organizational skills. Successfully streamlined operations and enhancing efficiency. Recognized for exceptional service and maintaining confidentiality, while fostering strong relationships with clients and colleagues. Proficient in financial record management and adept at addressing customer inquiries with professionalism.

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Office Manager

Bailey Hardwoods
02.2022 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Wait Staff Member

Olive Garden Restaurant
04.2017 - 06.2019
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.0
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Wait Staff Member

Red Lobster Restaurant
07.2016 - 05.2018
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

Associate of Arts - Psychology

Lincoln Land Community College
Springfield, IL
12-2025

GED -

Lawrence Educational Center For Adults
Springfield, IL
01-2013

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Payroll processing
  • Payroll and budgeting
  • Relationship building
  • Mail handling
  • Scheduling coordination
  • Inventory control
  • Expense reporting

Timeline

Office Manager

Bailey Hardwoods
02.2022 - Current

Wait Staff Member

Olive Garden Restaurant
04.2017 - 06.2019

Wait Staff Member

Red Lobster Restaurant
07.2016 - 05.2018

Associate of Arts - Psychology

Lincoln Land Community College

GED -

Lawrence Educational Center For Adults

Similar Profiles

CREATE PROFILE
Alexandra Barnett