Alexandra Bartlett
Castle Rock,CO
Summary
Proven team player with a track record of enhancing customer satisfaction and maintaining efficient operations at the Colorado Renaissance Festival. Demonstrated ability to manage high-stress situations with patience and composure, ensuring seamless gate access and secure financial transactions. Excelled in adapting to changes, underscoring a dependable and cooperative work ethic.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Gate Worker
Colorado Renaissance Festival
06.2024 - Current
- Collaborated with security teams to maintain situational awareness surrounding potential threats or incidents onsite.
- Contributed to a welcoming atmosphere for guests through courteous interactions and swift resolution of issues that arose at the gate.
- Ensured a smooth flow of traffic at the entrance by efficiently managing gate access.
- Demonstrated excellent problem-solving skills when faced with unforeseen circumstances or challenges during daily operations.
Ticket Seller
Colorado Renaissance Festival
06.2023 - 08.2023
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, and event details.
- Served well over 100 patrons every day.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05.2024
Skills
- Patience and composure
- Punctuality
- Team Player
- Honest and Dependable
- Cooperative Attitude
- Customer Assistance
Certification
- Certified Adobe Photoshop Professional, May 2024
Timeline
Gate Worker
Colorado Renaissance Festival
06.2024 - Current
Ticket Seller
Colorado Renaissance Festival
06.2023 - 08.2023
High School Diploma -
Thomas Jefferson High School
- Certified Adobe Photoshop Professional, May 2024
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