Alexandra Beaman
Aurora,IL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Tillys
08.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed a team of 35+ associate at a time
Assistant Manager
Rue 21
06.2020 - 07.2022
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
Sales Associate
Rue 21
07.2019 - 02.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Hostess/Server
Dennys
11.2018 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Processed orders and sent to kitchen employees for preparation.
Team Member
Pet Supplies Plus
09.2017 - 10.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Cashier
Genoa Italian Concessions, River Edge Park
04.2016 - 01.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Science - Marketing
Waubonsee Community College
Sugar Grove, ILHigh School Diploma -
Aurora Central Catholic, Aurora University
Aurora, IL05.2019
Skills
- Staff Management
- Staff Supervision
- Customer Relations
- Schedule Oversight
- Hiring and Training
- Project Management
- Retail Space Planning
- Sales Reporting
Timeline
Assistant Manager
Tillys
08.2022 - Current
Assistant Manager
Rue 21
06.2020 - 07.2022
Sales Associate
Rue 21
07.2019 - 02.2020
Hostess/Server
Dennys
11.2018 - 07.2019
Team Member
Pet Supplies Plus
09.2017 - 10.2018
Cashier
Genoa Italian Concessions, River Edge Park
04.2016 - 01.2017
Associate of Science - Marketing
Waubonsee Community College
High School Diploma -
Aurora Central Catholic, Aurora University