Alexandra Bearb
Youngsville,LA
Summary
Dynamic Medical Scheduler with proven expertise at Louisiana Orthopaedic Specialists, enhancing clinic productivity through effective appointment coordination and strong organizational skills. Adept at maintaining HIPAA compliance while managing patient records and resolving scheduling conflicts, ensuring seamless operations and exceptional customer service in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Medical Scheduler
Louisiana Orthopaedic Specialists
07.2024 - Current
- Optimized workflow productivity through effective scheduling.
- Scheduled patient appointments efficiently using electronic health record systems.
- Coordinated communication between patients and healthcare providers to ensure timely follow-ups.
- Managed daily scheduling conflicts, optimizing clinic workflow and reducing wait times.
- Updated patient records accurately, maintaining compliance with privacy regulations.
- Monitored appointment cancellations and rescheduled promptly to maximize clinic productivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Maintained accurate records of patient demographics, insurance information, and medical history in electronic health systems.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
EDI Specialist
Acadian Ambulance
10.2019 - 02.2023
- Analyzed EDI transactions to ensure data accuracy and compliance with industry standards.
- Coordinated with internal departments to resolve EDI-related inquiries, ensuring timely responses and solutions.
Education
Associate Of Arts And Sciences - General Studies
South Louisiana Community College
Lafayette, LA11.2022
Diploma -
Ovey Comeaux High School
Lafayette, LA05.2010
Skills
- Appointment coordination
- Reception oversight
- HIPAA compliance
- Strong organization
- Patient confidentiality
- Patient scheduling
- Data entry
- Medical office procedures
- Calendar management
- Clerical support
- Teamwork
- Customer service
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
Timeline
Medical Scheduler
Louisiana Orthopaedic Specialists
07.2024 - Current
EDI Specialist
Acadian Ambulance
10.2019 - 02.2023
Associate Of Arts And Sciences - General Studies
South Louisiana Community College
Diploma -
Ovey Comeaux High School
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