Alexandra Benavidez
New Braunfels,Tx
Summary
Dynamic and results-driven professional with extensive experience in customer service and housekeeping at Holiday Inn. Proven ability to enhance team performance through effective training and organization. Skilled in sanitation and sterilization, while excelling in communication and multitasking. Committed to maintaining high standards of cleanliness and customer satisfaction.
Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills in CMA role.
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
KITCHEN STAFF MEMBER
Holiday Inn
- Managed time efficiently by multitasking between tasks without compromising quality of work.
- Maintained high standards of sanitation, hygiene, and safety protocols in the kitchen environment.
- Displayed effective communication skills when working with other kitchen staff members.
- Set up workstation with all needed ingredients and cooking utensils and equipment.
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
- Demonstrated ability to effectively operate kitchen equipment and maintain cleanliness of work areas.
- Helped with setting up and breaking down of the kitchen each day.
- Developed strong organizational skills while preparing meals in a timely fashion.
Extern CMA
Hopscotch Health Urgent Care
03.2025 - 05.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
HOUSEKEEPING
Holiday Inn
08.2022 - 02.2025
- Carried out general housekeeping duties such as sweeping floors, emptying wastebaskets, cleaning surfaces.
- Coordinated daily workloads among housekeeping staff according to occupancy levels.
- Assisted in training new staff members on proper housekeeping methods and equipment usage.
- Performed light housekeeping duties including laundry services for the residence.
- Scheduled and organized daily cleaning tasks for housekeeping staff.
- Ensured compliance with company policies and procedures regarding operations, safety, housekeeping.
- Responded quickly to any customer requests or complaints related to Housekeeping services.
- Maintained cleanliness of work area throughout shift by performing regular housekeeping duties.
CASHIER
Stripes
02.2019 - 04.2022
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Helped restock shelves when necessary to maintain an organized display area.
- Accurately processed customer payments using cash, credit cards, and checks.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Enforced store safety and cleanliness standards, reducing hazards.
CASHIER LEAD
Pilot Flying J
04.2015 - 02.2019
- Trained new hires on proper checkout process including scanning items, entering prices into the system and bagging merchandise properly.
- Communicated regularly with other departments regarding promotional activities such as special offers or discounts.
- Monitored employee performance by observing their interactions with customers and providing feedback as needed.
- Effectively managed cashier staff and ensured all daily tasks were completed on time.
- Provided assistance to customers with returns, exchanges, gift cards, loyalty programs and store credit accounts.
- Managed inventory levels by ordering additional supplies when necessary to ensure adequate stock was available at all times.
- Worked closely with management team members to develop strategies for increasing profitability within the department.
- Maintained a clean work environment by ensuring that floors were swept and mopped regularly, counters wiped down after each shift and trash bins emptied frequently.
- Created weekly schedules for cashiers based on projected sales volume and staffing needs.
- Balanced cash drawer and performed daily audit procedures.
- Answered store phone and wrote down customer requests for deliveries, large orders, or reservations.
Education
CERTIFICATION IN MEDICAL ASSISTANT -
Zollege
San Antonio, TX05.2025
GED -
Brody Academy
San Antonio, TX11.2024
Skills
- Daily housekeeping
- Taking vitals
- Emergency response
- Administering immunizations
- Insulin medication assistance
- Multitasking Abilities
- Organizational skills
- Specimens collection and processing
- Patient scheduling
- Attention to detail
- Triage assessment
- Highly motivated
Certification
- CPR
- Basic Life Support
Timeline
Extern CMA
Hopscotch Health Urgent Care
03.2025 - 05.2025
HOUSEKEEPING
Holiday Inn
08.2022 - 02.2025
CASHIER
Stripes
02.2019 - 04.2022
CASHIER LEAD
Pilot Flying J
04.2015 - 02.2019
KITCHEN STAFF MEMBER
Holiday Inn
CERTIFICATION IN MEDICAL ASSISTANT -
Zollege
GED -
Brody Academy
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