Alexandra Benitez

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

• Assist in the development and execution of therapeutic riding programs tailored to meet the needs of riders with physical, emotional, and cognitive challenges.
• Train and condition therapy horses to maintain calm, responsive behavior suitable for therapeutic sessions.
• Ensure the safety and well-being of both riders and horses during lessons and activities.
• Perform daily stable management tasks, including feeding, grooming, mucking stalls, and maintaining a clean and organized barn environment.
• Conduct regular health checks on horses, identifying potential issues and collaborating with veterinarians and farriers as needed.
• Assist in setting up and dismantling lesson equipment, ensuring all tools and tack are clean and in good condition.
• Provide compassionate, professional support to riders, caregivers, and volunteers to create a welcoming and inclusive environment.
• Collaborate with the instructional team to design and evaluate progress plans for riders and horses.
• Uphold safety protocols and best practices to maintain a secure and supportive atmosphere for all participants.
• Foster positive relationships with donors, community members, and program participants to promote the center’s mission.

• Delivered exceptional customer service by assisting customers in selecting feed, supplies, and other agricultural products tailored to their needs.
  • Operated cash registers efficiently, processed sales transactions, and ensured accurate handling of cash, credit, and other payment methods.
  • Maintained a clean and organized store environment, restocking shelves and managing inventory to ensure product availability.
  • Provided expert advice on livestock feed, pet care, and gardening products, enhancing customer satisfaction and loyalty.
  • Resolved customer inquiries and complaints promptly, ensuring a positive shopping experience.
  • Collaborated with team members to achieve sales goals and maintain smooth daily operations.

• Provided outstanding customer service by assisting clients with product selection, beauty consultations, and personalized recommendations.
• Processed sales transactions accurately and efficiently, including cash, credit, and rewards program transactions, while maintaining a friendly demeanor.
• Educated customers on Ulta’s promotions, loyalty program, and new product launches to drive sales and enhance the shopping experience.
• Maintained store cleanliness, restocked merchandise, and ensured displays were visually appealing and fully stocked.
• Collaborated with team members to meet daily sales targets and provide seamless customer experiences.
• Resolved customer concerns and handled returns or exchanges in alignment with company policies, ensuring client satisfaction.