Alexandra Benitez
Yonkers,NY
Summary
Dynamic professional with extensive experience at Montefiore Medical Center, excelling in medical coding and billing. Proven ability to reduce billing errors and enhance revenue through meticulous claim management. Strong verbal communication and collaborative skills foster effective multidisciplinary relationships, ensuring compliance and optimal patient outcomes. Committed to continuous improvement and operational efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Liaison
ST JOHN RIVERSIDE HOSPITAL
07.2024 - Current
- Patient registration
- Updated computer system with latest information to keep records current and accurate.
- insurance verification /insurance updates
- interviews patients and/or their representatives to ensure the accurate collection of information required for demographic and financial purposes are entered into the hospital's computer database in an efficient manner.
- Out reach pre -screen
- Bed management
Medical Coding and Billing Specialist
MONTEFIORE MEDICAL CENTER
04.2014 - 10.2024
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Optimized revenue generation through diligent monitoring of denied claims, resubmitting corrected information when needed.
- Assisted in maintaining smooth office operations by managing essential administrative tasks such as recordkeeping and data entry.
- Ensured compliance with regulatory requirements, diligently researching and staying up-to-date on industry standards.
- Resolved coding discrepancies through in-depth analysis and collaboration with physicians, ensuring appropriate reimbursement for services rendered.
- Contributed to team success by actively participating in staff meetings, offering insights into improving workflows within the department.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
ER Registrar
ST JOHN RIVERSIDE HOSPITAL
04.2022 - 07.2024
- Used electronic systems to enter provider orders and retrieve test results.
- Improved patient satisfaction by effectively addressing concerns and providing compassionate support.
- Collaborated with medical staff to ensure timely treatment for critically ill patients.
- interviews patients and/or their representatives to ensure the accurate collection of information required for demographic and financial purposes are entered into the hospital's computer database in an efficient manner.
SR ADMINISTRATOR
ATT Mobility
09.2004 - 11.2011
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
- Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
- Collaborated with cross-functional teams to develop strategies for organizational growth, leading to increased efficiency and profitability.
Education
Human Resources Management
Mercy College
Dobbs Ferry, NY06-2003
Human Resources Management
UNIBE
DOMINICAN REPUBLIC07-2000
Skills
- Assertiveness
- Mediation skills
- Representative experience
- Critical evaluation capacity
- Verbal and written communication
- Team collaboration
- Goal setting
- Collaborative relationships
- Issue resolution
- Policies and procedures implementation
- Multidisciplinary collaboration
- Complex problems analysis
- Performance reporting
Certification
- Certified CASAC in progress
- certified CPC and CMC in progress (renewing)
Languages
English
Full Professional
Spanish
Native or Bilingual
po
Timeline
Liaison
ST JOHN RIVERSIDE HOSPITAL
07.2024 - Current
ER Registrar
ST JOHN RIVERSIDE HOSPITAL
04.2022 - 07.2024
Medical Coding and Billing Specialist
MONTEFIORE MEDICAL CENTER
04.2014 - 10.2024
SR ADMINISTRATOR
ATT Mobility
09.2004 - 11.2011
Human Resources Management
Mercy College
Human Resources Management
UNIBE
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