Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Benson

Norfolk,VA

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged my complex problem-solving skills and exceptional oral communication to improve team performance and safety compliance in roles at the United States Navy and beyond. Specializing in multitasking and prioritizing, I consistently exceed productivity goals, contributing to a positive and results-driven work environment.

Overview

8
8
years of professional experience

Work History

Airbnb Housekeeping

Self-Employed
03.2021 - 06.2022
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each cleaning appointment.
  • Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of Airbnb assets such as furniture and fixtures.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Dusted and polished surfaces to achieve attractive shine.
  • Transported soiled linens to laundry facilities.
  • Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Prepared rooms with top-notch standards every time.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Removed soiled sheets, washcloths and towels.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Interior Communications Electrician

United States Navy, USN
10.2016 - 08.2021
  • Assisted in the development of new communication system installations, providing valuable input on design considerations based on operational experience.
  • Facilitated clear communication during high-stress situations by ensuring accurate relay of vital information to relevant parties via shipboard systems.
  • Improved team efficiency with comprehensive training on electrical safety, technical documentation, and equipment usage.
  • Oversaw regular maintenance operations to ensure equipment reliability for flight operations on deployments.
  • Expedited repairs by efficiently diagnosing malfunctions using test equipment such as multimeters, oscilloscopes, and signal generators.
  • Aided in the prevention of critical system failures by consistently identifying potential risks during routine maintenance procedures.
  • Promoted safety awareness among team members through regular safety briefings and by modeling proper use of personal protective equipment.
  • Enhanced system functionality by troubleshooting and repairing complex interior communication systems.

Cashier

Cafe Rio
05.2016 - 10.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Women's Locker Room Attendant

Apple Athletic Club
01.2015 - 10.2016
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
  • Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
  • Promptly responded to all requests for assistance.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Managed locker room inventory and supplies, replenishing as needed.
  • Conducted locker room tours and provided information and directions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Food Service Worker

Artic Circle
08.2014 - 05.2015
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

No Degree - Health Sciences

Tidewater Community College
Norfolk, VA

No Degree - Nursing

South University
Virginia Beach, VA
11.2026

Skills

  • Chemical Handling
  • Customer service-focused
  • Health and safety compliance
  • Excellent oral and written communication
  • Complex Problem-Solving
  • Quality Assurance
  • Building Maintenance
  • Multitasking and Prioritizing
  • Time Management
  • Team Support and Collaboration
  • Work Planning and Organization

Timeline

Airbnb Housekeeping

Self-Employed
03.2021 - 06.2022

Interior Communications Electrician

United States Navy, USN
10.2016 - 08.2021

Cashier

Cafe Rio
05.2016 - 10.2016

Women's Locker Room Attendant

Apple Athletic Club
01.2015 - 10.2016

Food Service Worker

Artic Circle
08.2014 - 05.2015

No Degree - Health Sciences

Tidewater Community College

No Degree - Nursing

South University
Alexandra Benson