Alexandra Benson
Norfolk,VA
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged my complex problem-solving skills and exceptional oral communication to improve team performance and safety compliance in roles at the United States Navy and beyond. Specializing in multitasking and prioritizing, I consistently exceed productivity goals, contributing to a positive and results-driven work environment.
Overview
8
8
years of professional experience
Work History
Airbnb Housekeeping
Self-Employed
03.2021 - 06.2022
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each cleaning appointment.
- Performed deep-cleaning tasks on a regular basis, ensuring the long-term preservation of Airbnb assets such as furniture and fixtures.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Dusted and polished surfaces to achieve attractive shine.
- Transported soiled linens to laundry facilities.
- Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
- Prepared rooms with top-notch standards every time.
- Adhered to optimal standards for cleanliness, appearance and service.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Removed soiled sheets, washcloths and towels.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Interior Communications Electrician
United States Navy, USN
10.2016 - 08.2021
- Assisted in the development of new communication system installations, providing valuable input on design considerations based on operational experience.
- Facilitated clear communication during high-stress situations by ensuring accurate relay of vital information to relevant parties via shipboard systems.
- Improved team efficiency with comprehensive training on electrical safety, technical documentation, and equipment usage.
- Oversaw regular maintenance operations to ensure equipment reliability for flight operations on deployments.
- Expedited repairs by efficiently diagnosing malfunctions using test equipment such as multimeters, oscilloscopes, and signal generators.
- Aided in the prevention of critical system failures by consistently identifying potential risks during routine maintenance procedures.
- Promoted safety awareness among team members through regular safety briefings and by modeling proper use of personal protective equipment.
- Enhanced system functionality by troubleshooting and repairing complex interior communication systems.
Cashier
Cafe Rio
05.2016 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Women's Locker Room Attendant
Apple Athletic Club
01.2015 - 10.2016
- Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
- Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
- Preserved cleaning equipment and reported maintenance deficiencies or irregularities to supervisor.
- Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
- Cleared rubbish and debris from lobby, elevators, stairways and hallways to uphold cleanliness standards.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Promptly responded to all requests for assistance.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Managed locker room inventory and supplies, replenishing as needed.
- Conducted locker room tours and provided information and directions.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Food Service Worker
Artic Circle
08.2014 - 05.2015
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
No Degree - Health Sciences
Tidewater Community College
Norfolk, VANo Degree - Nursing
South University
Virginia Beach, VA11.2026
Skills
- Chemical Handling
- Customer service-focused
- Health and safety compliance
- Excellent oral and written communication
- Complex Problem-Solving
- Quality Assurance
- Building Maintenance
- Multitasking and Prioritizing
- Time Management
- Team Support and Collaboration
- Work Planning and Organization
Timeline
Airbnb Housekeeping
Self-Employed
03.2021 - 06.2022
Interior Communications Electrician
United States Navy, USN
10.2016 - 08.2021
Cashier
Cafe Rio
05.2016 - 10.2016
Women's Locker Room Attendant
Apple Athletic Club
01.2015 - 10.2016
Food Service Worker
Artic Circle
08.2014 - 05.2015
No Degree - Health Sciences
Tidewater Community College
No Degree - Nursing
South University