Alex Bernal

Leading the Team

Assigning tasks and deploying partners to create a great customer experience.

Ensuring Quality

Ensuring that customers receive high-quality beverages and food products, and that the store is clean and comfortable.

Inventory

Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.

Training New Partners

Assisting with new partner training by providing coaching and reinforcing successful performance.

Implementing the Five Keys

Implemented the five key values of company on a daily basis to ensure success for store location and partners. They are Craft, Courage, Results, Diversity, Ethical sourcing and Sustainability.

Handling Store Operations

Assisted the Store Manager with the operation of the retail store, to maximize profit and loss performance.

Leadership with Team

Lead front-end team into successfully completing and tasks while pushing out incoming inventory for the sales floor.

Leadership in Pharmacy

Ensured and provided assistance to pharmacies during high traffic situations

Assisting in Hiring Process

Assisted store manager in interviews for incoming applicants and provided training for new members of the team.

Inventory

Assisted in resetting the sales floors planograms in a weekly manner and took charge of promotional or seasonal sections in order to promote optimal sales for store

Leading Team in New Projects

Managed team and sales for 360 project that was introduced into company to optimize and increase sales.

Managing Budgets and Sales

Controlled costs to keep business operating within budget and increase profits while assisting in photography sales.

Responsible for Sales

Achieved departmental goals by developing and executing strategic plans and performance metrics.

Training Incoming Employees

Aided in the training of new members for company's 360 project while overseeing their progress in sales and performance.

Creating a Magical Environment

Acting as a brand ambassador to create an engaging, entertaining, and innovative location.

Assisting in Hiring Process

Recruited and trained new members for Disney Resorts and Parks at quick-service and restaurant locations.

Managing Daily Operations

Aided in the operations of assigned locations to ensure optimal guest service.

Assisting Store Manager

Worked with Store Manager's to guide and coach the team, and create a high-energy environment.

Driving Performance

Motivating the team, scheduling effectively, and controlling costs while mentoring cast members.

Training the Team

Recruited and trained new members for the front-end and stock room operations.

Inventory

Handled all incoming inventory in a weekly manner, while pushing out to the sales floor in a timely manner.

Leading the Team

Mentored junior staff members, fostering their professional development and equipping them with the skills needed for future leadership roles.

Oversaw Performance in Employees

Analyzed team performance and identified opportunities for additional training.

Managed Daily Operations

Lead teams into finishing daily, weekly, and monthly tasks in an organized and successful manner.